How to Troubleshoot QuickBooks Payroll Error 20102?

How to Troubleshoot QuickBooks Payroll Error 20102?

You might be working with utmost concentration on your QuickBooks desktop software when suddenly the QuickBooks payroll error 20102 popped up on your screen. This particular error basically indicates that the EIN is linked to another account and you have an active direct deposit already on the replica of the EIN that is connected to some other account. To get a better insight into this particular error, you simply need to scroll through the segment with much care.

For additional assistance on any query related to this error, feel free to call our Customer Support team. We shall make it sure that the error doesn’t trouble you any further. Nonetheless, let us proceed forward and learn about the various aspects surrounding the error code 20102 in QuickBooks accountancy software.

More About QuickBooks Error 20102

Throwing light on the QuickBooks payroll error 20102, this error might appear when you have an active DD on the employer identification number. It might also show up on the screen while trying to link the EIN directly connected to a different account. Another big reason behind this sort of issue can be an incomplete installation of QuickBooks software. You can head further to find out the triggers and fixation steps to this issue.

Read this also: How to address QuickBooks error code 17337?

Signs and Symptoms of QuickBooks Payroll Error 20102

There can be certain indications that can help you in spotting the QuickBooks payroll error 20102. These indications include the following:

  • One of the major connections can be new program showing up and crashing.
  • If the PC collapses with error 20102 now and again when running a similar program.
  • You might continuously see an error message popping up on the screen.
  • Also, if the PC begins to respond slowly and freezes for a quite while..

Triggers to QuickBooks Payroll Error 20102

There can be numerous reasons as a result of which you might be facing such an error. Here are some of the most common factors causing it:

  • As a result of incomplete installation of QuickBooks, you might be facing such an error.
  • Another trigger for the same can be any sort of virus or malware attack.
  • You might also come across such an error if there is corruption in the windows registry.
  • Unintentional deletion of essential QB-related files.

Methods to Follow for Fixing the QuickBooks Error Code 20102

You can perform any of the below methods, so as to get rid of the QuickBooks error 20102 successfully.

Method 1: Take the assistance of the QuickBooks file doctor tool

  • In the first step, you need to install the QuickBooks tool hub in the system.
  • And choose the Tool hub option and hit on the Company file issue.
QuickBooks File Doctor tool - Screenshot
  • Furthermore, you need to select run QuickBooks file doctor.
  • Choose to Check your file option and tap on the Continue tab.
  • And hit the Check your file option and then tap on the Continue tab.
  • End the process by providing your Login credentials and hitting on the Enter tab.

See it also: How to troubleshoot QuickBooks error code 6130?

Method 2: Repairing registry entries

  • Under this method, you simply need to Switch off the PC.
  • And then write the command in the Search bar.
  • Further, you are required to select the Command prompt and press Control + Shift + Enter keys.
  • The next step is to hit the Yes tab.
  • Where you will see a black box with a Blinking cursor.
  • You are then required to type in ‘Regedit.’
Type regedit on Run box - Screenshot
  • And opt for all the keys associated with QuickBooks error.
  • You then have to head to the File tab and choose Export.
Use Registry Editor - Screenshot
  • Choose the folder where you wish to Save the file.
  • Go for a new title for the folder in the file name list.
  • Select the selected Branch and click on Save.
  • You will then get a QuickBooks backup file with the ‘.reg’ extension name.

Lastly, you will be needed to repair and edit the registry entries.

Method 3: Reinstall QuickBooks desktop

  • So as to reinstall QuickBooks, you are suggested to look for the add or Remove program option.
  • Choose the QuickBooks option.
  • After doing that, head for the Uninstall tab.
Uninstall or Reinstall QuickBooks - Image
  • Next, use the CD to Install the latest version of QuickBooks.
  • Make sure to pay keen attention to the on-screen prompts for opening QuickBooks.
  • The concluding step requires you to check whether the QuickBooks error 20102 is still occurring or not.

Read Also: Fix Error 1712 when installing QuickBooks for Desktop

Summing Up!

We wrap up with the hope that the technical snag got fixed. If not, then we are always there to assist.

That was all you need to know to fix the QuickBooks error 20102. As always, if you need any of our assistance, or for any queries, comments, or concerns, connect with our support representatives today! Our certified accounting professionals and QuickBooks error support team are always ready to assist you and fix the errors for you in the least possible time. So, do not hesitate in calling us anytime, we will be happy to help you!


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How to Reset Password for QuickBooks Desktop?

How to Reset Password for QuickBooks Desktop?

Learn the easiest ways to reset QuickBooks desktop password for Windows:

Missed or lost your admin password in QuickBooks, and want to know the ways to reset it? Well, you have landed at the right page. Here you can learn the step-by-step process to reset the admin password in QuickBooks desktop for Windows and Mac. Accessing the data demands a admin password, and having a strong password can protect your business from unauthorized access. At times you might forget the admin password, and you would then be required to reset the admin password. Here is how this can be done!

Points to keep in mind before you reset Quickbooks desktop password

Before you head to the process of resetting the admin password, we have got certain pointers for you to consider and ponder on:

  • The most important point that you should keep in mind is that the password shouldn’t contain any spaces. Also, you are supposed to re-enter the password without spaces, in case any spaces are found.
  • Moreover, always try to create a complex password. You can take into consideration the instructions which include having at least 7 characters, i.e. letters, numbers, special characters, and at least 1 number and upper case letter.
  • Another important aspect is that the password might be blank, as a few of the users wish to leave the admin password blank.
  • You should also keep in mind that your keyboard should be functioning properly, as at times it might happen that your keyboard might not be functioning properly.
  • One more aspect to be considered is that you might be seeing an incorrect login screen. As a login screen that asks for a password but doesn’t ask for a username is the admin login screen and you have a non-admin login, then try closing QuickBooks and reopening it.
  • Before you head forward, also check if the caps lock is turned on.

Read Also: How to fix QuickBooks Error H101 H202 H203 and H505?

Convenient steps to reset the QuickBooks desktop admin password

Just in case you forgot your password, you can perform some steps and try retrieving your admin password successfully:

Steps to follow for a misplaced admin password:

  • You should note that there is no need to enter a username, as when logging in, you only would have to enter a password.
QuickBooks desktop login - Image
  • Moreover, your user name will be admin, or other admin user names that you created at the time of creating the admin user,
QuickBooks desktop login - Image 2

There can be two scenarios for changing the admin password, either you want to change it for security reasons, or you have forgotten the password.

In case you are not an admin user, then your QuickBooks admin can reset your password for you. You need to contact your admin and have them follow the steps in the “Reset a user password” section below.

QuickBooks desktop login - Image 3

Steps for Resetting password for QuickBooks desktop 2020 or later versions

  • You will first have to login the company login window and select the option stating I forgot my password.
I forgot my password - Image
  • Now, in the drop-down list, go for the next tab and a token will be emailed to reset the password. It should be noted that if you are unable to see the email address, then you are supposed to go for the option stating don’t see your email in the list above? And perform the onscreen instructions.
  • You are then required to insert the token that you received in the email address. You can also check the spam or junk folder if the email is not visible in your inbox.

Steps for earlier versions of QuickBooks desktop 2019

  • If you are using the earlier version, you are supposed to start the QuickBooks desktop first. And choose ”I forgot my password.”
I forgot my password - Image
  • Later on, enter all the information in the form:
    • The license number of the QuickBooks version that you are using is to be entered, which can be found by tapping on the F2 key.
    • Fill in the accurate name, email address, phone number, and ZIP code you formerly used at the time of purchasing the software.
Reset QUickBooks desktop admin password - Image
  • Just in case the information recorded is accurate, then you will get a code on the original email listed in the CAMPS. Moreover, emails from Intuit sometimes can be marked as spam, so you can check the spam folder.
Reset QuickBooks desktop admin password - Image 2
  • QuickBooks will guide you through the process to create a new admin password.
  • You will now see a screen where you can enter a new password and choose a challenge question for safety purposes.
Reset QuickBooks desktop admin password - Image 3
  • After creating your new password and entering a challenge question you will be navigated to the login screen.
  • Now, enter your latest created password to login into your account. Here you will another window where you will see the ‘Change QuickBooks desktop password’ message. You need to fill in all the information asking it is and then push the OK tab.
Change your password - Image
  • Now you will get a message i.e. “Your password has been changed“. Hit on OK to close it.
Your Password has been changed message - Image


In a scenario, when none of the methods to reset QuickBooks Desktop password work out, then you can perform the below-illustrated steps:

  • Cross-checking the information that you provided is recommended. Also, we suggest you verify that the information you catered matches with the info you registered in CAMPS.
  • You can also take the aid of the automated password reset tool.

You might see also: System requirements for QuickBooks Desktop 2022

Resetting password in QuickBooks Desktop for Mac

Following are the quick steps for resetting your admin passwords if you are a QuickBooks desktop for Mac user:

Steps for QuickBooks desktop Mac 2019 or earlier versions

If you are a QuickBooks desktop mac 2019 user, then you will require a QuickBooks license number for resetting the admin password and also will need an email address, phone number, zip code, and the name that you use to purchase and register the product. You can get all the information on the CAMPS website.

  • You can head to the login page and choose forgot password.
Reset QuickBooks desktop for Mac password - Image
  • Furthermore, you should enter all the information on the form and hit the OK tab.
  • You will then receive a password reset code or link on the registered email id. Where you can insert the code and tap on the ok tab.
  • QuickBooks will cater to you with the instructions to create a new admin password.

Steps for resetting admin password in QuickBooks desktop Mac 2020 and later versions

Well, if you are using the Mac 2020 or later versions of QuickBooks, then you would require the following steps:

  • Start with selecting the lock icon from the password field. Moreover, you will see a pop-up menu listing the recovery email address.
  • Further, you would have to choose an email address that you have access to and hit the OK tab.
  • You will get an email from QuickBooks itself, within a short period of time that would state the further steps for creating new admin password.

Reset a non-admin password in QuickBooks Desktop for Mac

These steps are only for limited users. Only the company file admin can reset a password for non-admin users.

  • Firstly, sign in to the company file as the admin.
  • After that, from the Company menu, choose Users and Passwords opt.
  • Furthermore, choose the user you want to change the password, and then choose the Edit option.
  • Now you need to select the lock icon, then enter the new password.
  • Last step to perform is to choose Save.

Also read: How to Resolve QuickBooks Error 1601, 1603 and 1642?

The final words..!

That was all you need to know about how to reset QuickBooks desktop password successfully. As always, if you have any queries, then you can get in touch with our QuickBooks desktop support team via our toll-free. Our team will provide you with the best possible information in a single call.


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Download and Install QuickBooks Tool Hub to Fix Common Errors

Download and Install QuickBooks Tool Hub to Fix Common Errors

Learn to fix common problems and errors with the help of QuickBooks Tool Hub

QuickBooks tool hub is a one-stop solution offered by Intuit, the developer of the QuickBooks accounting software. It is basically a collection of all QuickBooks tools integrated into a single application. It is recently introduced by Intuit, and it is a multi-functional and multifaceted asset. You can avail the features of this tool, which include different tools like file doctor, QuickBooks refresher tool, condense data tool, PDF and print repair tool, install diagnostic tool, connection diagnostic tool, and a lot more.

What is the QuickBooks tool hub program?

This tool is a compilation of tools that are used by users, so as to get rid of various minor and major QuickBooks-related bugs. You need not download and install multiple tools, simply download the QuickBooks tool hub program and you are good to go. You will have to download the tool hub from the intuit official website. This will fix the common errors for you, and all you need is to have windows 10 (64-bit) on the PC. Step, as you need to follow here, are:

  • You will have to close your QuickBooks software.
  • Also, download the latest version of QuickBooks tool hub, just in case you already have it on your PC, then ensure that it is updated to its latest version.
  • Moreover, access the .exe file of the QuickBooks tool hub that was downloaded or updated.
  • Run and agree to all the terms and conditions by following the on-screen prompts.
  • After the tool is installed, then look for an icon for the same.
QuickBooks Tool Hub - Icon

Note: If the icon is not visible, type ”QuickBooks Tool Hub” program in the Windows search bar and choose the program (See the screenshot below).

Search QuickBooks Tool Hub Program - Image

System requirements for QuickBooks tool hub

In order to make the best use of the QuickBooks tool hub program, you will have to ensure that your system meets the requirements for the same. The basic requirements are as follows:

  • .Net framework- It is very much essential for you to have a .Net framework on the system for installing the tool hub program.
  • Microsoft Visual C++ redistributable package – Another system requirement is Microsoft Visual C++ redistributable package.

You can read also: How to Fix QuickBooks Balance Sheet Out of Balance Issue?

List of errors that can be fixed with the QuickBooks tool hub

In the practical sense, the QuickBooks tool hub solves all major and minor errors. The following are the errors that you can try to resolve using this tool hub program:

  • Installation errors: In the scenario when you try to install QuickBooks desktop and it fails to do so, then in that case you will have to click on the installation issue tabs, which might help you in fixing all the installed associated errors. This will further help you in uninstalling or re-installing the QuickBooks desktop.
  • Login issues: There can be situations when you miss out on the QuickBooks password, then, in that case, you would have to tao on the password reset tab and pay heed to the on-screen instructions. This will assist you in resetting the password successfully.
  • Company file errors: In case of company file errors, you can opt for the company file issues tab. This will help you in opening the QuickBooks file doctor and repairing the company file. Moreover, you will have to perform the on-screen instructions
  • Connection and network troubles: When you encounter connectivity issues on a specific network, then you can tap on the network issues tab and this will help you in fixing the network-related bugs.
  • Performance bugs: The performance problems tab in the QuickBooks tool hub can be used when QuickBooks starts lagging and the user is unable to fix issues.

Other than the above-stated errors, there are a couple of other bugs as well, which include the following:

Also see: How to Fix QuickBooks File Doctor Stopped Working Error?

How to Fix common errors using QuickBooks desktop tool hub?

Learn how to get the different-different QuickBooks desktop tools in order to resolve the common QuickBooks errors.

Step 1: Download and install the QuickBooks tool hub program

In order to download the QuickBooks tool hub, you can perform the below steps:

  • Start off by downloading the tool from intuit and saving the file to an accessible location.
  • Launch the QuickBooksToolHub.exe file to start with the installation process.
Download QuickBooks Tool Hub - Image
  • Hit on next tab.
  • And later you will be asked to accept the license agreement to intuit’s license agreement. For which you should hit on yes.
Download QuickBooks Tool Hub - Image 2
  • Choose the QuickBooks tool hub install the destination folder and hit next.
Download QuickBooks Tool Hub - Image 3
  • Tap on the install tab, to begin with, the installation.
Download QuickBooks Tool Hub - Image 4
  • Opt for the finish tab and QuickBooks tool hub will open up after this.
Download QuickBooks Tool Hub - Image 5

See Also: How to Fix QBDBMgrN not Running on this computer error?

Step 2: Use QuickBooks desktop tools from the Tool Hub

Now that you have downloaded the QuickBooks tool hub program, then you will see the following components inside the tool hub:


QuickBooks Tool Hub Home Screen - Image

The home screen gives essential information that is associated with the QuickBooks tool hub. It also specifies the components that are to be used for specific problems.

Company file issues

Company File Issues in Tool Hub - Image

The next component that you will see is the company file issues tab that can be opted for fixing the company file-related issues. You just need to choose the second tab and run QuickBooks file doctor. Run the QuickBooks file doctor tool using the below steps:

  • You would need to tap on the run QuickBooks file doctor green tab.
QuickBooks file doctor icon - Screenshot
  • And have patience till it opens.
  • Choose the browse tab and head for the company file which is to be repaired.
Check the damage file only in file doctor - Image
  • Verify that the check your file option is chosen.
  • Afterward, log in to the file as an admin user.
Enter the admin password in file doctor - Image
  • And hit on the continue tab.

Network issues

Network Issues Tab in Tool Hub - Image

In case you have any kind of network issue, then you can go for the third component. You will have to go for this particular option to use the QuickBooks database server manager.

Program problems

Program Problems Tab in Tool Hub - Image

The next tab that would be seen is the program problems tab, which will be selected for any kind of error. This includes the Quick fix my program, QuickBooks program diagnostic tool, and QuickBooks print and pdf repair tool.

  • The Quick fix my program is selected to terminate all the background processes from QuickBooks and run a quick repair on the program. This process might take a few minutes but would resolve the error properly.
  • QuickBooks program diagnostic tool can be used to repair various errors and work with every Microsoft component that is used by QuickBooks.
  • QuickBooks print and PDF repair tool will help in fixing print or emailing-related issues within QuickBooks desktop as well as online.

Read Also: How to Fix QuickBooks Error Code 6189 and 816?

Installation issues

Installation Issues tab in Tool Hub - Image

Any error that you have seen during the installation of the QuickBooks software can be resolved by choosing this tab. You will see QuickBooks install diagnostic tool and QuickBooks clean install tool therein, and you can fix the installation issues easily using them.

Password reset

Password Reset tab in Tool Hub - Image

Further, you will the password reset component, which can be opted for resetting the QuickBooks password


Help and Support tab in Tool Hub - Image

This is basically the last component that you can opt for in order to avail of QuickBooks support.

Advanced tools

Advanced Tools tab in Tool Hub - Image

This one would be used when you face other issues that you are unable to fix with the above components.

Perks of QuickBooks tool hub

Following are the perks of the QuickBooks tool hub:

  • The major perk is that it is free and there is no fee associated with its usage.
  • Moreover, if you are facing network issues, then the tool hub can be the best option for you.
  • The tool hub is a great tool even for company file errors.
  • Also, it has a basic and simplistic interface, which is intuitive enough.

Also read: How to set up QuickBooks Desktop to work from home?

The final note

This was all that you need to know about the QuickBooks tool hub program. However, if you need any help you can connect with our QuickBooks desktop support team will provide your business with the right support that it needs to eliminate errors and QuickBooks-related glitches, ensure success and save some serious money. We have the most relevant solutions to all your errors and other accounting software-related issues.


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How to Fix your Beginning Balance in QuickBooks Desktop?

How to Fix your Beginning Balance in QuickBooks Desktop?

While using the QuickBooks Desktop accounting software, you may face several obstructions and impediments in the form of error codes and glitches. One such error that you would want to address as soon as it strikes your system is to fix beginning balance issues in QuickBooks. You might end up in beginning balance issues in QuickBooks desktop, when performing the reconciliation process. When you open the begin reconciliation window and go for an account to reconcile, at that time you might see the beginning balance to be zero or incorrect. This issue is seen if there is no balance or incorrect balance being entered when setting up the account. Or if previously cleared and reconciled transactions were void, deleted or modified.

You might end up in such an error also if there is any sort of data damage or if the file was converted from a different version of QuickBooks. If you want to correct this issue, keep reading further. Or call us for further queries.

You might also read: How to Fix Error 3371: QuickBooks Could not Load the License Data?

Fixing beginning balance issues in QuickBooks desktop

Following are the advanced steps to fix beginning balance issues in QuickBooks Desktop:

Steps for correcting a zero balance

Recreate the opening balance

To correct a zero balance, you would have to recreate the opening balance. Just in case if you are reconciling the account for the first time, then try to recreate the opening balance, but this option is not present in the begin reconciliation Window. Moreover, you can create a journal entry and then perform a mini reconciliation to mend it.

Step 1: You would first have to create a journal entry using the correct date and amount that you would like to see in the begin reconciliation window:

  • Move to the company menu and pick the make general journal entries.
  • Further change the date to the correct statement date of the beginning balance.
Correct statement date - Image
  • Choose the proper account from the account drop down.
  • Enter in the appropriate opening balance in the debit column.
  • In the second line, choose opening balance equity.
  • Pick the save tab.

Step 2: Perform a mini reconciliation to correct the beginning balance in the begin reconciliation window:

  • Pick the bank menu and go for the reconcile tab therein.
  • Choose the proper account from the drop-down menu.
  • Fill in the statement date and ending balance that tally with your journal entry.
  • Pick the continue tab.
  • Now, in the deposits and other credits section, pick the corresponding journal entry.
  • Also, note that the amount shown for the difference should now be zero.
  • End the process by selecting reconcile now tab.
Reconcile now - Image

Also Read: How to Fix QuickBooks Unrecoverable Error?

Steps for fixing an incorrect balance

Mend edited, deleted, or cleared transactions

To find the transactions causing the discrepancy, you need to run any of these reports:

Step 1: Reconcile discrepancy report
Banking and reconciliation discrepancy - Image
  • Under this you would have to check the reports menu and select banking and reconciliation discrepancy.
  • Pick the appropriate account and choose OK tab. You will have a list of transactions that were changes since the last reconciliation. And you are recommended to use this report to spot the transaction triggering the issue.
  • In case you spot a discrepancy, keep a note of the transactions date and the entered modified date which will let you know when the change took place.
Step 2: Audit trail report
Audit trail report - Image
  • Hereunder, you are supposed to move to the reports menu and choose banking and previous reconciliation tab.
  • Pick the needed account that is to be reconciled.
  • And pick the most recent statement date. Choose the transactions cleared at the time of reconciliation and choose display tab.
  • Take a note of the statement and the reconciliation creation date.
  • Further, choose the reports menu and select accountant and taxes and also the audit trail report.
  • Set the account filter to the account that is being reconciled.
    • Choose the customize report tab.
    • And head to the filters tab and pick the account from the filters.
    • Select the needed account.
  • And move to the display tab and set the date filter with the from field blank and the date set to the statement date.
  • Pick OK tab.
  • Set the entered filter with the from date set to the previous reconciliation creation date from the PDF, and the To field as today’s date.
  • Check if any of the transactions in the report account for the issue.
Step 3: Previous reconciliation report
Previous reconciliation report - Image

It should be noted that if you are using QuickBooks desktop pro, then you will only be able to access the last reconciliation report. For keeping a copy of other reports, save a PDF copy on the hard drive. Check view previous bank reconciliation reports to learn more.

  • Move to the reports menu and pick banking and previous reconciliation.
  • Choose the appropriate account and statement ending date. Pick display tab.
  • And compare this report to past statements from the financial institution.

For mending the issue, you will have to re-enter or edit the transaction.

Also Read: How to Fix Login Problems of QuickBooks Online on Chrome?

Step 4: Undo a previous reconciliation and redo it
  • For this backup the QuickBooks company file.
  • Choose undo last reconciliation in the begin reconciliation window.
Undo last reconciliation - Image
  • When asked to, choose continue tab and hit OK button.
  • Close and reopen the begin reconciliation window.
Step 5: Avoid the discrepancy and let QuickBooks enter an offsetting adjustment

Even if you didn’t get a zero difference, pick the enter adjustment tab to complete the reconciliation process. QuickBooks software will automatically enter a journal entry under a special expense account termed as reconciliation discrepancies. Further check and edit it as required by going to the chart of accounts:

In order to locate the journal entry,

  • Use the find feature
    • Choose the edit menu and pick find tab.
    • Move to the advanced tab and pick the memo from the filters.
    • Further type balance adjustment and then choose find tab. Any balance adjustment will appear on the screen.
  • View the previous reconciliation report:
    • By heading to the reports menu and pick the banking tab and then previous reconciliation.
    • In case the balance adjustment was made, you will see a general journal entry at the top of the report under the cleared transactions section.
Step 6: Reach out to bank about a banking error

You can reach out to the bank if the discrepancy is caused by the banking error that appears when downloading or importing transactions. For further assistance when reaching out your bank, ask for a bank representative familiar with QuickBooks bank feeds and account activation.

See Also: What are the Features of QuickBooks Desktop Enterprise?

Summing up!

This segment might work for you to fix beginning balance issues in QuickBooks. As always, if you have any questions, comments, or concerns, get in touch with our support executives.

We are a hub of QuickBooks desktop support team who work round the clock to provide the best possible support services. So, do not hesitate in calling us anytime and seeking for assistance!


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