QuickBooks has garnered unfathomable popularity across businesses owing to a multitude of diversified tools and accounting features offered by it for the effective management of finances. One major benefit of using this accounting program is that it is frequently bone-guarded advanced updates that shield the program against technical aberrations. QuickBooks Desktop 2023 is the latest entrant in this context, and this version of QuickBooks is incorporated with advanced avant-garde features. However, users have been witnessing various issues while upgrading to this QuickBooks version. The current discussion shall entail all the facades of this error and shall also bring to the forefront various solutions that can help in fixing QuickBooks Desktop 2023 Upgrade issues.

What is QuickBooks Desktop 2023 Update Error?

QuickBooks Desktop 2023 update error is a major technical issue that impedes the update process of QuickBooks Desktop 2023. Update errors are more often associated with the crashing of QuickBooks Desktop 2023. Besides the crashing issue, different error codes are observed while attempting to update QuickBooks. These include QuickBooks Error 404, QuickBooks Error 6190, QuickBooks Error 1328, and all errors belonging to the family of QuickBooks Error 12xxx and QuickBooks Error 15xxx series. These error codes often appear in the form of an elaborate error message, and most often, the error message states, “QuickBooks won’t update”.

You may like this: Troubleshoot QuickBooks Critical Update Errors

Causes Instigating QuickBooks Desktop 2023 Update Issues

Update errors are typically incited by the following factors:

  1. Multiple QuickBooks versions may be installed.
  2. The internet settings might be incorrectly configured.
  3. Windows O/S may be out-to-date.
  4. QuickBooks critical files, including the QBWUSER.ini, ND, and TLG files might be damaged.
  5. The system time and date may be incorrect.
  6. Some threatening viruses may have damaged QuciKBooks and system files.

Methods To Resolve QuickBooks Desktop 2023 Update Issues

QuickBooks Desktop 2023 update errors can be extremely bothering, especially when updating the accounting program is indispensable. The multiple troubleshooting approaches described below should help readers in resolving these errors.

Method 1: Use QuickBooks Tool Hub

Step 1: Downloading QuickBooks Tool Hub

QuickBooks Tool Hub
  • Download the latest version of the QuickBooks Tool Hub and double-click on the “QuickBooksToolHub.exe” file.
  • This will initiate the installation process. Follow the prompts that appear on the screen.
  • Proceed by agreeing to the terms and conditions and entering the required details correctly.
  • Now, run the tool and allow it to detect the issues.

Step 2: Using Quick Fix My Problem

Run Quick Fix My Program - Screenshot
  • Open the QuickBooks Tool Hub and the “Program Problems” tab
  • Locate and click on “Quick Fix My Program.
  • After that, run QuickBooks and try to perform the update for QuickBooks Desktop 2023 once again.

Step 3: Quick Fix My File

  • Locate the “Company File Issues” option and choose the “Quick Fix My File” tab.
  • Run it and let it detect and fix the issues

Step 4: QuickBooks File Doctor Tool

QuickBooks file doctor icon - Screenshot
  • Run QuickBooks Tool Hub.
  • Opt for the “Company File Issues” option.
  • Choose the company file in the QuickBooks file doctor tool.
  • Select “Check Your File and Network” and click “Next.”
  • This tool will repair the QB file when found corrupted with issues.

Method 2: Change the file name of QBWUSER.INI

  1. Go to the QuickBooks installation folder. For this, right-click the QuickBooks Desktop 2023 icon and click on Properties. Subsequent to that, click on the Open file location option. This action will directly take you to the QuickBooks folder.
  2. Find the file named QBWUSER.INI and select “Rename.”
  3. Add  .OLD at the end of the file name.
  4. Click on “OK” 
  5. Now, alter the name of the DataStore.ecml file in the same manner.
  6. Next, restart the system and check if the QuickBooks Desktop 2023 is working correctly.

Read also: Fix error 15XXX when downloading QuickBooks Desktop or Payroll updates

Method 3: Reboot the Software and System

  • Close all operations in QuickBooks and make an exit from the accounting program.
  • Navigate to the “Start” menu and opt for Restart.
  • Now, access the QuickBooks Desktop 2023 program again and try updating it.

Method 4: Alter the Extensions .TLG and . ND Files

  • Navigate the QuickBooks folded and search for the files with the extension .TLG and .ND.
  • When located, right-click and navigate “Rename.” 
  • Now, add.OLD at the end of their names.
  • Again, launch the QB application and check if the problem is resolved.

Method 5: Suppress QuickBooks Desktop

The procedure for suppressing the QuickBooks program is discussed below:

  • Hold the Ctrl key and simultaneously open the QuickBooks desktop app.
  • Keep holding the Ctrl until the “New Company Open” window is not opened
  • Once opened, choose the company file according to the need
  • Next, press and hold the Alt on your keyboard and select the “Open” tab
  • Once the dialog box prompting your username and password appears, release the key from the keyboard and input the information
  • Again, press and hold the Alt key until the company file is opened completely

Method 6: Verify and Rebuild Data Utility

QuickBooks Desktop is accompanied by a myriad of tools and features to fix any technical issues emanating from different sources. One such feature is the Verify and Rebuild data tool. The procedure to use the tool is given as under:

  • Open the QuickBooks desktop application.
  • Navigate towards the “File” tab and choose the “Utilities” option
  • Select the “Verify Data” tab
Verify data utility - Screenshot
  • Launch and run it 
  • It will detect the errors in the app; once done, locate “File” and go to “Utilities” again.
  • Launch and run the rebuild data utility tool, which will troubleshoot QuickBooks Desktop 2023

Method 7: Copy Company Files to the Desktop

  • Create a new folder on the Desktop.
  • Go to the current location of the company files.
  • Create a copy of the company files, and navigate to the new folder created on the Desktop. Then, press Ctrl + V keys to “Paste.”
  • Run QuickBooks and hold the Ctrl key on the keyboard.
  • Once the “No Company Open” window appears, release the key when QuickBooks opens.
  • Hit on File menu, and select the “Open or Restore an Existing Company”.
  • Click on “Next” once the company file opens
  • Once done, navigate to the new folder to open it.

Read also: Fix QuickBooks Update Error 15106

Method 8: Repair the QuickBooks Desktop program

The approach for repairing the QuickBooks Desktop 2023 program is illustrated below:

  • Navigate towards the “Control Panel” and choose the “Programs and Features” tab.
  • Locate the “Uninstall/Change the Application
  • Locate the QB desktop and select it.
  • Then, choose “Uninstall/ Change.”
  • Next, click the “Repair” tab and let the program resolve the problem. 
  • Once done, reboot the system.

Method 9: Clean Install QuickBooks Desktop 2023

Step 1: Uninstalling QB Desktop

  1. Locate the “Control Panel” of the computer and select the “Programs and Features” tab.
  2. Select QB application from the list of programs
  3. Navigate toward the “Uninstall/Modify” tab
  4. Choose “Uninstall” and hit “OK.”

Step 2: Download Clean Install Tool

QuickBooks clean install tool - Image
  1. Download the Clean Install Tool from the official website
  2. Follow the prompt instructions as guided
  3. Let the application run; it will detect the problem itself and fix QuickBooks Desktop 2023.

Step 3: Reinstall QuickBooks Desktop

  1. Download the QuickBooks installation file. 
  2. Save the downloaded file in an easily accessible location.
  3. Select the “QuickBooks.exe” file. 
  4. Follow the guided prompts.
  5. Enter the asked important information like license, service keys, etc.
  6. Agree to the terms and conditions that appear on the screen.
  7. Now open the QuickBooks application again and check if the problem persists.

Method 10: Remove Antivirus

If antivirus software or other external programs are causing QuickBooks to crash, it is recommended that they be disabled. Anti-virus software may flag some QuickBooks updates or patch releases as malicious software. Their removal follows this before being used. To disable the antivirus, navigate to the settings menu.

Method 11: Disable the Windows Firewall

  1. Go to the “Start” menu or “Task Manager.” 
  2. Search for “Windows Firewall” and choose “OK.” 
  3. Click Settings
  4. From the pane in the left pane, turn “Windows Firewall” on/off. 
  5. Now, disabled for public and private networks
  6. Once done, restart the computer and launch QB to see whether it crashes.

Method 12: Do SFC and DISM Scans

  • Initiate by navigating the “Start” menu and entering the input “cmd” for Command Prompt.
  • Ensure to do this by running the computer as an administrator 
  • When the command prompt opens, input SFC/Scannow after C:\windows\system32>
  • Wait for the scan and launch of the QB application again to ensure the problem is finished.

Method 13: Correct System Date and Time

One major cause of the update errors encountered during the installation procedure of QuickBooks Desktop 2023 is the wrongly set date and time. So, correcting the system date/time becomes pertinent.

  • Proceed by right-clicking on the date at the bottom-right corner of the Toolbar.
  • Then, tap on update system date/time and make necessary adjustments to the date/time besides opting for the correct time/date.
  • Once done, tap on Apply and Ok.


This comprehensive explanation of the QuickBooks desktop 2023 update issues and the various fixation methods should help you easily resolve the issue. Unfortunately, this blunder is possible for any of the causes mentioned above. However, if you follow the troubleshooting procedures and techniques appropriately, the update errors can easily be dealt with. Also, you connect with the QuickBooks support team.

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