What steps you need to apply when your are not able to open your QuickBooks desktop:

You are likely to be familiar with the QuickBooks desktop won’t open error. But did you know using this error message can disturb the smooth processing of QuickBooks company file? So, in this post, I want to help clear up some of the confusion around why QuickBooks won’t open error happen, how it is different, and how you can fix the issue. You can experience this issue when you try to open the QuickBooks desktop or a company file but failed to do. It come up on the screen with an error message that reads QuickBooks desktop won’t open or doesn’t start. As a result of such an error you might issues with the system as well.

So, when you work on QuickBooks and see QuickBooks desktop won’t open error, read on to find out what this means and how you can fix them. Whereas, if you do not want to rectify the error manually, then connect with our tech support professionals right away using our support line.

A gist of QuickBooks desktop won’t open error

Error name: QuickBooks won’t open

Error description: “QuickBooks already has a company file open. If you want to open another company file, close this one first”.

Signs of QuickBooks won’t open error: QuickBooks freezes, windows run slowly, if the system hangs every now and then, system responds slowly, unable to open QuickBooks, etc.

Quick fix: Use Quick fix my program

QuickBooks can not open or wont open - Image

This post will brief you with some of the reliable solutions to get rid of the QuickBooks desktop won’t open error. Thus, you can read this article carefully till the end, in order to get rid of the issue.

What Causes QuickBooks desktop won’t open error?

Let’s see what are the most common causes of QuickBooks desktop won’t open error.

  • One of the basic reasons can be if the hard disk is corrupted
  • Another trigger can be if the company file name is too long
  • You can also experience similar issue if you are using an outdated operating system
  • If the installation of QuickBooks desktop is incorrect, then experiencing such an error is probable.
  • Damaged or missing QBWUSER.INI file

QuickBooks Desktop won’t open error – Symptoms

  • QuickBooks Desktop freezes while you use it.
  • The QuickBooks version you are using is outdated.
  • Your computer lags and freezes sometimes.
  • Your system registers and responds slowly to the commands through mouse and keyboards.
  • QuickBooks company file isn’t opening on your screen.

Essential tips before fixing QuickBooks Desktop doesn’t start or won’t open problem

Before you perform the set of steps that will be discussed below, it is important to keep certain facts in mind.

You may see also: Fix QuickBooks 2022 installer keeps forcing reboot, won’t install problem

Methods to Deal with the QuickBooks Won’t Open or doesn’t start error

You can perform the below measures to fix QuickBooks won’t open error successfully.

Procedure 1: Close QuickBooks desktop installation

  • Right click QuickBooks desktop icon
  • Press ctrl key and select open
  • Press and hold ctrl key till no company open window appears on the screen.
No company open - Screenshot Image
  • Open up QuickBooks.

Procedure 2: Make a new windows admin user

Add New Windows Admin User in WIndows 10 - Screenshot
  • Under this procedure, you need to click on control panel and head to it.
  • You are then required to double click the user account and then manage user tab.
  • Hit add tab.
  • Enter the name as well as the domain of the admin and also click on ok tab.
  • You now have to select admin.
  • Hit finish tab which will direct to the user accounts and click on ok tab.

Procedure 3: Changing the name of QBWUSER.ini file

Rename the QuickBooks.INI file - Image
  • Herein, you need to access the folder where ini file is saved.
  • Click on QBWUSER.ini file and also choose rename tab.
  • Enter in insert.old in the last name and change the name of ecml.file
  • Learn if the issue gets resolved.

Read Also: How to Fix QuickBooks Error Codes: 6189, 816?

Procedure 4: Run QuickBooks Install Diagnostic Tool

QuickBooks Install Diagnostic Tool - Screenshot

QuickBooks Install Diagnostic Tool is an efficient tool that can find and fix many errors including the QuickBooks desktop won’t open error. In case this tool isn’t already available with your software, you can install it for free from QuickBooks tool hub program, install it and run it.

Procedure 5: Use a different folder location to open the file

Use this step if your file folder is damaged or corrupted. Follow the below-mentioned steps:

  • Press Windows and E keys simultaneously
  • Find the data file with .qbw file extension 
  • If you are looking for a located on a network server, check network drive where the file is stored.
  • After spotting the file, select it and copy it (ctrl+c)
  • Go to C drive and make a new folder
  • Give a new name to the folder, for example, QBTEST
  • Open the newly created folder and paste (ctrl+v) there
  • Find Open or Restore and Existing Company and check QBTEST in C drive
  • Open the company file in QBTES folder

Procedure 6: Run Quick Fix my Program from the QuickBooks Tools Hub

  • The very first step is to close QuickBooks.
  • And then, the user needs to download the QuickBooks tool hub file. Also, save the file where it can be accessed easily. (such as downloads folder or the windows desktop).
  • After that, open the file downloaded earlier i.e. QuickBooksToolHub.exe
  • Also, follow the on-screen steps to install and agree to the terms and conditions
  • The last step is to, double click the icon on the windows desktop to open the tool hub, when the install finishes.

The Quick fix my program will automatically shut down any open background processes QuickBooks uses. It will also run a quick repair on the program.

  • For this, select the program problems in the QuickBooks tools hub.
  • And also, select the Quick fix my program
  • Lastly, start QuickBooks desktop and open the data file.

Also see: How to Access QuickBooks Desktop Remotely?

Unable to deal with the QuickBooks won’t open error?

QuickBooks won’t open error can be super annoying and it’s not always clear what’s causing it. But with a little digging around, and reading the steps mentioned in above, you can get to the root of the problem and quickly implement a solution.

But if in case you are unable to fix the error even after performing the set of steps listed in above, then contacting our QuickBooks error support professional is recommended. Use our support line i.e., 1-800-615-2347 and let our tech geeks handle the error for you.


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