Are you facing QuickBooks error 12157 and unable to come up with any effective solution? Well, this is a pretty common error that majority of you might be facing. The QuickBooks payroll update error 12157 is a part of error 12000 series error, which can be seen due to web connectivity problems in the Windows operating system with Microsoft Win32 internet or also known as WinInetAPI. It should be noted that the QuickBooks desktop makes use of API to run Internet protocols easily, mainly FTP, HTTP, and Gopher. You might come across this sort of issue, when downloading or setting up updates with the software. Furthermore, as a consequence of this error, you might be unable to complete updates and also you might face problems for the present version as future updates do not come to the system.

Well, if you are facing the similar technical snag, and bumped into the error message related to the QuickBooks error 12157, then sticking to this particular segment will surely assist you. We recommend you stay tuned to this segment till the end and carefully unleash the triggers and effective solutions, you can implement to shun off this particular error successfully.

What Factors Instigate the QuickBooks Update Error 12157?

As we stated earlier, the QuickBooks error 12157 can be instigated due to the following factors, which include:

  • One of the major factors behind the occurrence of such an error can be, just in case the date and time are not configured correctly.
  • If there is any restrictive setting of firewall or internet security applications.
  • If the system has multiple QuickBooks installed.
  • You might also face this sort of snag if the internet and security apps crop up at the time of updating the QuickBooks desktop software.

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Methods you Need to Rectify the QuickBooks Error 12157

The best part about QuickBooks software is that any errors that are seen in this software can be resolved with much ease, using some unique set of steps. You can perform the below-stated set of steps, so as to get rid of the error code 12157 permanently. Let us explore each of the set of steps one by one:

Method 1: Restoring the System

The first method you need to opt for is to restore the system. Herein, you are supposed to perform the steps listed below:

  • At first, you would have to hit on start the system option.
  • You further need to log in as the system admin.
Run as Administrator - Image
  • And hit start to catch and opt for all applications, accessories, and computer tools, and later on, choose the system repair tool.
  • You are further required to tap on the restore point and after that hit the next tab, and also choose the advanced system to restore the point.
Create a System Restore - Image
  • Hit on the next tab and also on the confirmation window.
  • Lastly, you need to reboot the system.

Method 2: Add QuickBooks and its Additional Processes to The Exception of Firewall

There can be situations when the firewall or internet security settings aren’t configured in a proper manner, then in that case you would have to ensure that ports 80 and 443 are active. You are required to have access of the following files:


Read Also: How to Fix QuickBooks Error 6000 832?

Method 3: Change the Internet Connection Settings

In certain situations, inappropriate internet connection settings might trigger this error. The steps to be performed to rectify this issue can be as follows:

  • Start off by opening QuickBooks.
  • You need to then advance to the help menu.
  • Furthermore, choose the internet connection setup.
internet connection setup - Image
  • Choose ”use my computer’s internet connection settings”, so as to establish a connection when this application accesses the internet.
  • You are then supposed to hit on the next tab.
  • And furthermore, steer to the advanced tab.
  • Next, tap on the restore advanced settings tab.
Restore advanced settings - Image
  • Now you would have to hit the ok tab and then hit on done.

Method 4: Reset the System’s Date and Time

One of the major reasons behind the occurrence of such an error can be the misconfigured date and time of the computer system. This can also be resolved using some set of steps. So as to rectify the issue by configuring the root cause, you are supposed to perform the below set of steps:

  • You need to start off by visiting the clock on the right bottom of the system’s screen.
  • The next step is to right-click the mouse.
  • You are further required to pick the adjust date and time option that would appear after you perform the steps stated above.
  • Heading forward, you would have to specify or select the current date, along with the current time.
System Date and Time Settings - Image
  • Under this method, you would further have to close the screen. This can be done by hitting the OK tab, once the date and time are configured to the current time.
  • Once you are done with these steps, close the QuickBooks desktop software.
  • You further need to reopen the QuickBooks.
  • At last, run the QuickBooks update again and observe whether the error 12157 got rectified in a proper manner.

Also read: Fix QuickBooks Scan Manager Could Not Be Selected Error

Method 5: Restoring Advanced Settings

Restore advanced settings - Image
  • Initially, one has to close the QuickBooks desktop.
  • Furthermore, open internet explorer.
  • Later on, opt for the tools tab, and from the drop-down choose internet options.
  • Hit on the advanced tab.
  • Choose the restore advanced settings tab and close the window and you are done.

Method 6: Make Sure Not to Use More Than One Version of QuickBooks on Same PC

Several times, users install more than one version of the QuickBooks software on their system. Such action may contribute to the QuickBooks error 12175. Proceed with the steps below to make sure that you only have one version of the software installed on your system.

  • Visit the Downloads and Updates page of QuickBooks.
  • Now, choose your country.
  • Afterward, opt for the Product (i.e., QuickBooks)
  • Then, opt for Version and move to Search.
  • Now, opt for ‘receive the most recent updates.’
  • Now, set up the latest version of the QuickBooks software.
  • Once it is established that you only have one specific version of the software set up on the system, try launching the QuickBooks software to ascertain that the error 12157 got wiped out.

Read Also: How to Resolve QuickBooks Error 6210, 0?

Final Words..!

That was all you need to learn about QuickBooks error code 12157. As always, in case you have any queries or concerns, feel free to contact us via our helpline i.e., 1-800-615-2347! However, if by any chance this error continues to trouble you, then do not hesitate in speaking to our QuickBooks error support professionals and certified experts.


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