Despite your best efforts, you may encounter various QuickBooks issues for one cause or another. This article aims to provide the fixing steps for QuickBooks error 1920. In a later section of this piece, we will cover several related facts in more detail. The solution to QuickBooks error code 1920 is fully described in this post. So, stay tuned to the very end to learn more information about this error.

This problem frequently occurs when the database server manager cannot connect to company files because they are located on a desktop hard drive. When the QBDBMS attempted to access a drive on the desktop but could not, the service would not properly start.

Causes of The QuickBooks Error 1920

The error message “database server manager failed to start” may result from a few factors. These are a few typical causes of this error:

  • If QuickBooks installation or uninstallation went wrong.
  • Invalid registry entries may cause this problem in Windows.
  • Any virus or malware assault.
  • This issue could result from QuickBooks’ essential files accidentally being removed for any reason.

Few Symptoms of The QuickBooks Error 1920

  • QuickBooks Database Manager, which takes place if the QBCFMonitorService cannot start.
  • A power outage or erroneous system shutdown could cause you to have a similar problem.
  • If there is an issue with the operating system, you can experience this error.
  • A failure to open the QuickBooks database server manager is indicated by the error code 1920 (QBCFMonitorService) in QuickBooks.

Read more: Resolve QuickBooks Error Code 1926

Find The Below Methods to Resolve QuickBooks Error Code 1920

The database server manager isn’t connected to your company file, which results in QuickBooks installation error 1920. If you attempt to install QuickBooks for the first time on your computer and run into difficulties, you should install QuickBooks as a Windows user with administrator permissions. To swiftly resolve this problem, follow the methods given below.

Method 1: When attempting to set up or update QuickBooks.

The following procedures will guide you through installing a new version of QuickBooks or updating QuickBooks to the most recent version.

Step 1: Remove the desktop version of QuickBooks.

  • To find and open the control panel, use the Windows key + R keys.
  • Choose the features and programs, or remove a program.
Programs and Features option
  • Select QuickBooks desktop from the installed programs list.
  • Choose “uninstall” or “change” and follow the on-screen directions.

Step 2: Change the installation folder names.

You must either show hidden files and folders or use Windows’ built-in file search function if you cannot see the application data or program data folder. Additionally, only uninstall and rename the QuickBooks version folder located in the Intuit folder if you have additional Intuit software installed on the computer.

  • Go to the installation files, and then take a look at the table below:
Windows 10/8/7Windows Vista
C:\Program Data\IntuitC:\Program Data\Common Files\IntuitC:\Users\[Username]\AppData\Local\IntuitC:\Program Files\IntuitC:\Program Files\Common Files\IntuitC:\Program Data\IntuitC:\Program Data\Common Files\IntuitC:\Users\\AppData\Local\IntuitC:\Program Files\IntuitC:\Program Files\Common Files\Intuit
  • Start the run command by simultaneously pressing the Windows and R keys.
  • Put the folder’s location in and press the Enter key.
  • Rename the folder by using the right-click menu.
  • Finally, change the folder’s name .OLD.

See also: Fix Error 1935 when installing QuickBooks Desktop

Step 3: Set up QuickBooks for the Desktop.

After successfully completing the previous two steps, you must install the QuickBooks desktop.

  • Prepare for the installation of your program first.
  • Set up the QuickBooks Desktop.
  • Accessed the downloaded file (QuickBooks.exe)
  • Observe the on-screen prompts and consent to the software license agreement.
  • Pick Next Option 
  • After entering your software’s Product and License codes, select Next.
  • Choose the installation type that is best for you.
  • Install quickly
  • Custom installation and network
  • Finally, turn on QuickBooks Desktop.

Step 4: Set the new company file name in QuickBooks desktop

  • You must launch QuickBooks for this.
  • Select open or restore an existing company from the QB file menu.
  • Go to the next tab after opening a company file.
  • After you’re done, pick a new name for the company file.
  • Click on the “open tab.”

Step 5: Manually fix the problem

  • Rename the QuickBooks company file first.
  • Open both the company file and QuickBooks desktop.
  • To open the product details, press the F2 or Ctrl +1 keys.
How to update quickbooks Product information
  • tracking down the location of the corporate file mentioned in the file information that follows.
  • Restart QuickBooks desktop.
  • Head over to the business file location.
  • When right-clicking the Windows Start tab, users of Windows 10, 8.1, and 8 must select File Explorer from the context menu.
  • Additionally, Windows 7 and Vista users must right-click on the start tab and select launch Windows Explorer.
  • Select the rename tab by doing a right-click on the file.
  • Enter the new name of the firm files into the text box now. You must click Yes when Windows asks for your confirmation before moving on.

Method 2: When you attempt to update the server manager for the QuickBooks database on the server system.

The procedures below can still be completed even if QuickBooks is not installed on the server by sharing the file over the network with the database server administrator.

Step 1: QuickBooks database server manager uninstallation

  • Press the Windows key + R keys during this operation.
  • After the run dialogue box appears, type appwiz.cpl and press OK.
  • Take a look at the QuickBooks database server manager.
quickbooks database server manager screenshot
  • Once you have selected uninstall/change, follow the instructions on the screen.

Read also: Resolve QuickBooks Error Code 19062 00238

Step 2: installation folders are renamed.

The preceding process’s stage is similar to this one. If you cannot see the application or program data, you must make hidden files and folders visible. If you have additional Intuit applications installed on your computer, remove or rename the QuickBooks version folder found in the Intuit folder.

Consult the following chart while browsing the installation folders:

Windows 10/8/7Windows Vista
C:\Program Data\IntuitC:\Program Data\Common Files\IntuitC:\Users\[Username]\AppData\Local\IntuitC:\Program Files\IntuitC:\Program Files\Common Files\IntuitC:\Program Data\IntuitC:\Program Data\Common Files\IntuitC:\Users\\AppData\Local\IntuitC:\Program Files\IntuitC:\Program Files\Common Files\Intuit
  • Now, hit Windows and R to launch the run command.
Press Windows R keys.jpg
  • After entering the folder’s location, press the Enter key.
  • Rename the folder by using the right-click menu.
  • To put an end to the procedure, rename the folder .OLD.
Renaming the installation folders

Step 3: Reinstalling the database server manager for QuickBooks

QuickBooks Database Server Manager

Reinstalling the QuickBooks database server manager and configuring file sharing are the final steps in this procedure. The database server manager is typically used to run QuickBooks desktop’s multi-user access.

This server manager allows it to work on the same company file simultaneously. The following are the steps to download and install the database server manager:

  • On the server system, you must first download and install the server manager. The computer that houses the company file is called the server system.
  • Then, along with QuickBooks, any open apps on the server device must be closed.
  • Install Quickbooks by opening the downloaded Setup QuickBooks.exe file.
  • Read each instruction displayed on the screen carefully.
  • Selecting a custom or network option after selecting an instal type is advised by QuickBooks. then click the subsequent tab.
  • Also be sure to avoid selecting express.
  • I would click the next button after selecting the chosen network setup option. Both choices install the database server manager.
  • Clicking on I’ll be utilizing as well as storing QuickBooks desktop on this device is advised if you wish to have both QuickBooks desktop and database server manager on the server machine.
  • If you simply want the database server manager installed on your server system, be sure you choose I won’t be using QuickBooks desktop.
  • Continue following the on-screen instructions, and click Install when you are ready. Additionally, Windows may request permission.


The post comes to a close with the hope that the advice and strategies we provided above will help you resolve the QuickBooks error code 1920.These above-mentioned solutions will prove to be the best possible solution. We understand that your business requirements can be really specific and you may need a custom-made solution. If you’ve any queries, kindly connect with our QuickBooks experts, and they will resolve them.

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