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How do I resolve QuickBooks error code 40001?

by QB | Last updated On : May 25, 2022 | Errors

Troubleshoot QuickBooks Error 40001 - Failed to activate direct deposit - Featuring Image

Crashed into QuickBooks error code 40001 and can’t find an ideal solution to troubleshoot it off? Well, we have got you covered. You might land into such an error when trying to update direct deposit or when updating payroll. Error 40001 can be seen with a warning message “Error code: 40001: Something’s not right. We’re unable to complete your request at the moment. Contact our support team for assistance.”

QuickBooks Error 40001 - Image

In order to solve the issue, you will have to ascertain that you are running as admin to confirm that the activation procedure will go through. This segment is going to brief you with the steps that are to be followed to successfully resolve the QuickBooks error code 40001. However, if you aren’t interested in performing the set of steps manually, then in that case connecting with our tech personnel using our support line would definitely work.

Read Also: Fix QuickBooks Error PS077 While Updating Payroll

What triggers QuickBooks error 40001 and what measures can be taken to chuck it off?

There can be a couple of factors leading to such an error and related measures that can be taken to chuck the issue from its root cause. Scroll down to get a better insight.

Cause 1: Just in case the internet explorer is not set as the default browser on your windows operating system

Fix: Setting the internet explorer/edge as the default browser

Setting the internet explorer as the default browser - Image
  • Under this process, you simply have to launch the internet explorer and also click on to the tools tab.
  • Next, choose internet options and move to the programs tab.
  • Heading forward, you simply need to go for the make default option and also click on apply tab.
  • Also, hit ok tab to save the changes.
  • After the internet explorer is set as the default internet browser, you need to try to activate the direct deposit or update the account info.

Cause 2: Corruption in the company file can trigger issues running or activating payroll as payroll data is saved in the company file

Fix 1: Diagnose and repair corruption in the company data

  • This process demands running QuickBooks desktop and heading to the file tab, where you will find the utilities drop down menu.
  • Head to the utilities tab and choose the verify data tab.
Verify data utility - Screenshot
  • The QuickBooks software will start verifying the data for corruption.
  • Just in case there is a corruption in the data, the QuickBooks software will prompt you to repair it.
  • Hit a click on the rebuild data option and once the data repair is complete, you need to retry performing the same process.
Rebuild data utility - Screenshot

Fix 2: Use QuickBooks install diagnostic tool

Just in case the procedures listed above didn’t work in your case, then make sure to go through the below stated steps:

  • This method demands to download the QuickBooks tool hub.
  • Save the file where it can be accessed easily.
  • Run the QuickBookstoolhub.exe file that you downloaded in the previous step.
  • This will install the tool and when the installation process ends, it will open up.
QuickBooks Tool Hub - Icon
  • You are then required to head to the installation issues tab and also choose QuickBooks install diagnostic tool.
Installation Issues tab in Tool Hub - Image
  • Now wait till it repairs the QuickBooks desktop installation damage.
  • Once the process ends, you need to launch QuickBooks and verify if the repair process fixes the issue.

Related Article: Resolve Balance Sheet Out of Balance Error in QuickBooks

Cause 3: QuickBooks desktop or payroll tax table are missing the latest updates

Fix: Updating QuickBooks desktop and payroll updates

  • You need to run QuickBooks desktop as an admin and head to the help tab.
  • Furthermore, choose the update QuickBooks desktop option and when the update QuickBooks windows pop up on the screen.
Update QuickBooks desktop to Latest - Image
  • You need to get updates option and reboot QuickBooks when the update download process completes.
Update QuickBooks desktop (Screenshot)
  • Go for install updates tab and head to the employees’ tab.
  • Choose the get payroll updates option from the drop-down menu and also opt for the download latest updates option.
Get payroll updates - Screenshot Image
  • After QuickBooks desktop and payroll have the latest updates, then you need to retry to activate direct deposit to check if updating eliminates QuickBooks error 40001.

Cause 4: Not using an account with admin rights

Fix: Running QuickBooks with admin privileges

  • Herein, if you aren’t the network admin, then you will need to ask your admin for the windows admin account credentials.
  • Just in case you have the admin account login credentials, you need to right click the QuickBooks desktop icon and opt for the run as admin option.
Run your QuickBooks as Administrator - Image
  • When asked, you need to enter the required login credentials and click on enter tab.
  • After the QuickBooks starts running with admin privileges, retry to activate direct deposit or send the updated account info to intuit.

See Also: How to Fix QuickBooks Error Code 12002?

Conclusion

Once you are done with the steps above, it is most probable that you will be able to troubleshoot the QuickBooks error code 40001. On the contrary, if you continue to experience the same issue, then in that case, connecting with our tech personnel using our QuickBooks error support number would definitely work.

 
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