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QuickBooks scan manager can perform multiple tasks including scanning invoices, sales receipts, and other transactions. Along with that it assists in smoothly attaching various files to the bills. When this manager ends up in an error, it might be a little problematic for you. Experiencing the inability to select the scan manager is a common error. When you aren’t able to select the QuickBooks scan manager, it might disturb certain functions.

QuickBooks scan manager error - Image

In order to deal with this error, a scan profile can be created. Learn a little more about fixing QuickBooks scan manager not working or could not be selected error, by reading this segment till the end. You can also consult our tech professionals and let our tech geeks handle the situation for you.

You might see: How to Fix QuickBooks Email or Password is Incorrect Error?

The perks of using the QuickBooks scan manager

Scan manager can be of great assistance. Check out how:

  • You can simply attach the files to the invoices, bills, sales receipts, and other transactions.
  • The tool doesn’t need you to be a professional to handle it.
  • Furthermore, you can easily connect it to the bank accounts, so as to import and categorize the transactions.
  • Note that, in the QuickBooks scan manager, the balance sheet gets updated automatically.
  • The scan manager is endowed with a warehouse manager so that the warehouse workers can get their work done in a short interval of time.

Issues you might see when scanning bills via QuickBooks scan manager

The following issues can be encountered when scanning bills using QuickBooks scan manager. Let us check them out one by one:

  • One of the major concerns can be the inability to detect the scanner
  • If the scan manager isn’t responding
  • You might also face issues when accessing the document in multi-user mode
  • If you aren’t able to look for the scanner driver
  • QuickBooks scan manager is unable to create a new profile
  • Or if the screen is showing an error that says “No profiles in QuickBooks scan manager”.

See Also: How to Fix QuickBooks Error Code 12029?

Steps to Fix QuickBooks Scan Manager Could Not be Selected

Ending up in such an error is pretty usual and can be fixed using the TWAIN-compliant scanner. Along with that, you need to ensure that the 281, 1 error isn’t present in the system. If that is the case, then the scan manager error will continue to appear. Perform the below steps to troubleshoot this error with much ease.

Method 1: Using TWAIN Compliant Scanner with scan manager

You might have entered a situation where the QuickBooks scan manager couldn’t be selected. Well, if that is the case, then you will have to keep things in mind.

  • At very first step you need to check whether you are using a TWAIN-compliant scanner.
  • At second step you are required to start testing the scanner externally to verify the scanner is working fine.
  • If not, then it means an error exists the scanner internally.
  • In that case, users are supposed to reach out to the scanner manufacturer to fix QuickBooks Scan Manager.

Method 2: Installing QuickBooks and fixing 281, 1 error

In case you aren’t able to choose the scan manager of QuickBooks, then fixing the error 281, 1 by performing the steps below will surely help. Just in case you wish to do away with the 281, 1 error, then turning off the QuickBooks desktop software is suggested. The steps below can be performed. Let us have a look:

  • At first, close the QuickBooks desktop app, just in case you are running it on the PC.
  • Furthermore, hit the start tab.
  • You need to now choose the search tab and look for the control panel.
  • Head to the add/remove programs in the classic view of the control panel.
  • And also install QuickBooks now.
Installing QuickBooks updates - Screenshot Image
  • You need to then select the option for repairing the installation.
  • Lastly, relaunch the QuickBooks software and check that the error is rectified or not.

Read Also: How to move your QuickBooks Desktop files to QuickBooks Online?

Winding up!

Once you are able to perform the steps above, it would be a little easy to shun off the QuickBooks scan manager could not be selected error. As always, if you have any queries or concerns, call us immediately at 1-800-615-2347! Our 24/7 QuickBooks error support team will be happy to help you.


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