How to Fix QuickBooks Couldn’t Connect to the Email Server?

Steps to Fix Error: Could Not Connect to the Email Server when using Webmail in QuickBooks Desktop

Method 1: Update QuickBooks to the latest release

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Updating QuickBooks desktop will equip you with latest features and fixes and help you fix many possible QuickBooks errors, including “couldn’t connect to email server.”

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Step 1: Open QuickBooks Desktop and go to the Help menu.

Step 2: Go to Update and then the Latest Release Page.

Step 3: See if your QuickBooks product is selected or go to the Change link and select the Appropriate product.

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Step 4: Click on the Update button and download the update file.

Step 5: Click on Setup Automatic Updates and follow the prompts to automatically download and install the latest updates in QuickBooks.

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Method 2: Check the Webmail preferences settings

Step 1: Open QuickBooks and go to Edit menu.

Step 2: Select Preference and then Send Form on the left pane.

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Step 3: Under My Preferences, select your Email account and select Edit.

Step 4: After the Edit Email Info screen opens, go to the SMTP Server Details section and enter the Server name and Port to your email.

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To know more about this error click here.👇🏿