How to Fix QuickBooks Couldn’t Connect to the Email Server?

Steps to Fix Error: Could Not Connect to the Email Server when using Webmail in QuickBooks Desktop

Method 1: Update QuickBooks to the latest release

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Updating QuickBooks desktop will equip you with latest features and fixes and help you fix many possible QuickBooks errors, including “couldn’t connect to email server.”


Step 1: Open QuickBooks Desktop and go to the Help menu.

Step 2: Go to Update and then the Latest Release Page.

Step 3: See if your QuickBooks product is selected or go to the Change link and select the Appropriate product.


Step 4: Click on the Update button and download the update file.

Step 5: Click on Setup Automatic Updates and follow the prompts to automatically download and install the latest updates in QuickBooks.


Method 2: Check the Webmail preferences settings

Step 1: Open QuickBooks and go to Edit menu.

Step 2: Select Preference and then Send Form on the left pane.

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Step 3: Under My Preferences, select your Email account and select Edit.

Step 4: After the Edit Email Info screen opens, go to the SMTP Server Details section and enter the Server name and Port to your email.


To know more about this error click here.👇🏿