Here is how you can configure firewall & Internet Security while setting up multi-users in QuickBooks:

Firewall and security settings often seem one of the trickiest settings, when it comes to QuickBooks accounting software. Firewall is basically a must have application that saves the system from different threats including malware, viruses, and unwanted programs. Often firewall blocks the internet access needed to run QuickBooks desktop and the company file. You can experience such an error when using QuickBooks desktop in multi-user environment.

Configure-Firewall-Screenshot

This segment is going to talk about the entire procedure involved in configuring firewall and security settings for QuickBooks desktop. Thus, if you are interested in finding out what it takes to configure firewall and security settings for QuickBooks, scroll through this segment carefully. For expert advice, give us a call using our tech support line.

You may read also: QuickBooks Multi User Mode Not Working – How to Fix it?

Procedure to configure firewall and security settings for QuickBooks desktop

You are suggested to perform the below set of steps for configuring firewall and security settings for QuickBooks accounting software.

Step 1: Download and install QuickBooks Tools Hub

So as to use QuickBooks tool hub program, shutting down QuickBooks software is recommended. Moreover, opting for Tool Hub on Windows 10, 64-bit is believed to be the best choice for better experience.

  • Kick the procedure by closing QuickBooks.
  • Head forward by downloading the recent version of the tool hub.
  • Make things easy by saving the file where it can be found and spotted easily.
  • Most importantly, in case you have installed tool hub previously, then you can spot the version you are using. Head to the home tab and you will be able to find the version at the bottom.
  • Click and open the file downloaded in the previous step.
  • Performing the steps that pop up on your screen would take you further in the process.
  • After the install process ends, you need to double click the icon on the windows desktop, so as to open the tool hub.
QuickBooks Tool Hub - Icon

Mark that, if you are unable to spot the icon, search for the same in windows and choose the program.

Search QuickBooks Tool Hub Program - Image

Step 2: Run QuickBooks File Doctor tool

QuickBooks File Doctor tool - Screenshot
  • The file doctor tool might take a couple of minutes to open.
  • You need to note that if the tool doesn’t open up, then look for the QuickBooks file doctor tool and open it manually.
  • Once it opens up, you need to tap on the company file from the dropdown menu.
  • In case identifying the file becomes difficult for you, then you are suggested to select Browse and search to find your file.
Diagnose file in QuickBooks file doctor - Image
  • Go for Check your file and network and then Continue.
Check the damage file only in file doctor - Image
  • Fill in the QuickBooks admin password.
  • Hit next.

One of the most important points to note is that the scan time depends on your file size. Often, it can take up to 5 minutes. When the scan finishes, you need to open QuickBooks and your company file. The scan may say it was unsuccessful even if it fixes your issue.

Step 3: Updating and configuring firewall manually

You need to check that QuickBooks is in the latest version. If not, then ensure to update the firewall.

Adding firewall port exception for QuickBooks

  • Initially, you are supposed to head to the windows start menu.
  • Furthermore, enter the windows firewall and also click on windows firewall and open the same.
  • Head to the advanced settings tab.
  • You are then required to right click on the inbound rules and click on new rule.
Create a new rule in firewall settings - Screenshot
  • Tap on port and hit next tab.
QuickBooks Firewall Port (Create a New Rule) - Screenshot
  • Ensure to select TCP.
  • Insert the ports needed for your QuickBooks year version
    • QuickBooks desktop 2021: 8019, XXXXX
    • QuickBooks desktop 2020: 8019, XXXXX
    • QuickBooks desktop 2019: 8019, XXXXX
    • QuickBooks desktop 2018: 8019, 56728, 55378-55382
    • QuickBooks desktop 2020: 8019, 56727, 55373-55377

The point to be noted here is that QuickBooks desktop 2019, 2020, 2021 and upcoming versions use dynamic ports. These are firewall ports mentioned during installation. The format of the port for QuickBooks desktop 2019 and later version is said to be 8019, XXXXX.

Steps to get the dynamic port number

You are supposed to perform the below steps to get the dynamic port number.

Add QB Folder in QuickBooks database server manager - Screenshot
  • Click on the port monitor tab.
QuickBooks Database Server Manager Port monitor tab - Screenshot
  • Search for QuickBooks version.
  • Enter in port number.
  • Use this for the firewall port exception.

You need to change the port number by clicking on the new tab. Find out the scan folder tab and also click on scan now tab. This will basically reset the firewall permissions, but you can only upgrade ports for QuickBooks 2019 and later versions.

  • Once you are able to enter the port no., you need to click on next tab.
  • Go for allow the connection and later on hit next tab.
Allow the connection - Screenshot
  • Ensure that all profiles should be marked and then click on next.
  • Create a rule and name it as QBPorts
  • Hit finish tab.

For creating outbound rules, perform the same steps, except selecting outbound rules. Move to QuickBooks desktop and switch to multi-user mode. Open QuickBooks on the network from one of the host systems.

Switch to Multi-User Mode - Screenshot

Steps for creating windows firewall exceptions for QuickBooks programs

  • Start the procedure by heading to the windows start menu.
  • Type in windows firewall and click on windows firewall and also open the same.
  • Click on the advanced settings.
  • Right click on the inbound rules and click on new rule.
QuickBooks Firewall Port (Create a New Rule) - Screenshot
  • Furthermore, click on program and head to next tab.
  • Head to the program path and also click on browse tab.
  • Look for and click one of the executable files on the chart above.
  • Hit next tab.
  • Click on allow the connection and click on next tab.
Allow the connection - Screenshot
  • Ensure that all the profiles should be marked and also click on next tab.
  • Generate a rule and later on assign a name to it.

You are required to create outbound rules and also repeat the steps for outbound.

Executable filesLocation
AutoBackupExe.exeC:\Program Files\Intuit\QUICKBOOKS YEAR
Dbmlsync.exeC:\Program Files\Intuit\QUICKBOOKS YEAR
DBManagerExe.exeC:\Program Files\Intuit\QUICKBOOKS YEAR
FileManagement.exeC:\Program Files\Intuit\QUICKBOOKS YEAR
FileMovementExe.exeC:\Program Files\Intuit\QUICKBOOKS YEAR
QuickBooksMessaging.exeC:\Program Files\Intuit\QUICKBOOKS YEAR
QBW32.exeC:\Program Files\Intuit\QUICKBOOKS YEAR
QBDBMgrN.exeC:\Program Files\Intuit\QUICKBOOKS YEAR
QBServerUtilityMgr.exeC:\Program Files\Common Files\Intuit\QuickBooks
QBCFMonitorService.exeC:\Program Files\Common Files\Intuit\QuickBooks
QBLaunch.exeC:\Program Files\Common Files\Intuit\QuickBooks
QBUpdate.exeC:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate
IntuitSyncManager.exeC:\Program Files\Common Files\Intuit\Sync
OnlineBackup.exeC:\Program Files\QuickBooks Online Backup

In case you can notice program files, then it indicates that you are using 64-bit operating system. You need to move to QuickBooks desktop and also switch to multi-user mode.

Check your antivirus or firewall settings

In case you configured the firewall but continue to land into similar issues, then checking the antivirus settings would be the best recommended solution. You are also required to ensure that QuickBooks has general permissions. This ensures that it is not blocked. However, the procedure might be different. You can have a look at the procedure to set up permissions for your antivirus software.

Add QuickBooks ports exception on your antivirus or firewall

Still experiencing the same issue when opening the file over a network or in multi-user mode? A solution to that is to add port exceptions for the executable files listed in the table above.

Ascertain that the TCP is opted right and also type in the ports required for QuickBooks version. The port numbers are mentioned in the step related to configuring firewall manually. Also, keep in mind that if you are using different or multiple version of QuickBooks desktop, then adding each year’s ports is recommended.

Restart your computer

A couple of programs demand rebooting the system, so as to save the changes. After you are done with the procedure above, you need to reboot the system and try opening QuickBooks now.

Also see: How to Resolve QuickBooks Error 6000 82?

Still unable to configure firewall?

Explored the steps above, but can’t configure firewall and security settings for QuickBooks even now. Well, in that scenario, all you need to do is to get on a call with our QuickBooks technical support support professionals using support line i.e., 1-800-615-2347. Our tech personnel will be more than interested in answering your queries associated with this accounting software.

 

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