How to Resolve the QuickBooks Payroll Error PS077?

How to Resolve the QuickBooks Payroll Error PS077?

A comprehensive guide to resolve the QuickBooks Payroll error PS077

QuickBooks has gone a long way towards benefitting small and medium-sized businesses all across the world by streamlining their business operations. In fact, this software has ushered an unfathomable change in the way accounting, bookkeeping, and payroll tasks were handled. But users often face many technical glitches while using this software.

A common error is the QuickBooks Payroll code PS077 which occurs when QuickBooks users try to download the Payroll updates. In this article, we will discuss this error in detail and equip you with all the possible solutions to fix the issue.

You might see the following error message on your computer screen:

QuickBooks Payroll error PS077 - Image

Causes of QuickBooks Payroll Error PS077

Let us first go through the various causes that contribute to the QuickBooks Payroll Error PS077. Some of the most common factors include the following:

  • QuickBooks users fill up incorrect or outdated billing information.
  • Due to some malicious program, the QuickBooks company file got corrupted.
  • QuickBooks is unable to read the information that is registered.
  • Damaged tax files may be a possible cause of the error.
  • You may have forgotten to register the QuickBooks software.
  • Corrupted QuickBooks company file.

Important Points to note before we troubleshoot the QuickBooks payroll error PS077

  • Ensure that QuickBooks Payroll subscription is validated.
  • Create a backup of the QuickBooks Company file.
  • The QuickBooks software downloaded on your system.
  • Keep your QuickBooks updated with the latest release.
  • Check the billing information that you have provided in the payroll account.

You can read also: Fix QuickBooks has Stopped Working or Not Responding Error

Solutions to Rectify the QuickBooks Error Code PS077

Below are the effective troubleshooting methods to fix QuickBooks error code PS077:

Solution 1: Repair QuickBooks desktop software

Repair QuickBooks Desktop - Screenshot
  • Initially, head to your account in QuickBooks. 
  • Then try to Log out from the account.
  • Ensure that you Shut down all the running Windows on your computer.
  • Now, access the Windows Task Manager.
  • Afterward, check out the running Windows. 
  • Next steps is to press Windows key to open Control panel.
  • After that navigate to the Programs and Features tab.
  • Now choose QuickBooks desktop and select Uninstall/Repair option.
  • Hit a click on Repair to repair QuickBooks desktop.
  • Once the process gets finish open your QuickBooks desktop
  • After that download the Latest payroll updates.
  • In case there again exist some issues, then proceed to the next solution.

Solution 2: Provide billing information

Billing information - Image
  • Launch the QuickBooks software and hit on the F2 key.
  • From the Product information window that shows up, make note of the License number.
  • Once you get the desired number simply hit on the OK button.
  • Now, head to the Intuit website and try to Log in to your account.
  • Next, check your QuickBooks license.
  • Once done verify if there is any recent update for the software. 
  • Ensure that you have the relevant details like Billing information, dates, etc. 
  • In case you confront any error, head towards the subsequent method. 

Also see: How to Fix QuickBooks Printer Not Activated Error Code 20?

Solution 3: Disable User Account Control

Turning off User Account Control (UAC) - Screenshot
  • Proceed to the File and Hit on the Utilities option to check the QuickBooks data. 
  • Try to Turn off UAC if there is Microsoft Windows 7 or 8 installed on the system. 
  • Once done, download the Latest updates of QuickBooks payroll. 

Solution 4: Download QuickBooks and Recent Payroll Tax Tables

  • In case there is any kind of installation available then you have to simply remove them by hitting on the Reset updates tab. 
  • Afterward, download the latest Payroll tax table. 
Downloading the latest payroll tax table - Screenshot 1
  • Once done hit on File, then choose Utilities, and then tap on Verify Data. 
  • Use selective start-up to conduct Clean uninstall.
  • Once the entire process is done try updating the tax table.

Solution 5: Open Run Tab

Open Run Tab - Image
  • The first thing you have to do is Create a backup of the company file.
  • Once done, simply Shut down all the running programs.
  • You need to access the Run window.

On Windows 7 and XP

  • Firstly, you have to click on the Start button in case you are not logged in with Admin rights.
  • Ensure that you hit the All Programs.
  • Choose the Accessories tab and then click on Run.

On Windows 8

  • Go to the Window System section.
  • You have to access the Start screen.
  • Perform a right-click on the background to All apps.
  • Now click on the Run option.

On Windows Vista

  • Tap on the Start button.
  • In the search field type Run.

Read Also: What Causes QuickBooks Error 15106 & How to Fix it?

Solution 6: Turn Off User Account Control

Turning off User Account Control (UAC) - Screenshot

User Account Control (UAC) issues occasionally prevent payroll updates in QuickBooks. To finish the troubleshooting, adhere to the instructions listed below:

  • Launch the Control Panel from your Windows Start menu.
  • Now, type in UAC into the search box and hit Enter.
  • Look for and decide to Modify the user account settings.
  • Now, hit on Yes, then move the slider to Never notify to disable User Account Control.
  • When prompted, type in your Admin user information.
  • Now, start-up QuickBooks software once more and attempt to download the payroll update.

Solution 7: Make use of the Rebuild Data Utility

Rebuild data utility - Screenshot

Running the QuickBooks Rebuild Data Utility helps locate and resolve the issue if the QuickBooks error message code is caused by data damage.

  • In the beginning, launch the QuickBooks software.
  • Afterward, follow the given series of actions – Navigate to the File menu, followed by hitting Utilities. Afterward, head to the Verify Data.
  • The preceding section will make the tool detect the error in the QuickBooks company file
  • Afterward, head to the File menu and move to Utilities. finally, opt for the Rebuild Data option. It will fix all the detected data issues with the company file.
  • Now, go back to Verify Data and check if the error still prevails in the QuickBooks software. Hopefully, the error must be fixed.

Read Also: How to Fix QuickBooks Could Not Connect to Email Server?

Wrapping up.!

The QuickBooks Payroll Error PS077 can easily be fixed by following the above-mentioned solutions. However, if the problem still persists then you should definitely get in touch with QuickBooks error support providers by dialing 1-800-615-2347 who are available 24/7 to assist you with your problems.

If you found significant value in this article, you may be interested to visit other blogs on QuickBooks troubleshooting. Our team of professionals is diligently striving for making the QuickBooks software error-free.


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How to Resolve QuickBooks Payroll Error Code 15212?

How to Resolve QuickBooks Payroll Error Code 15212?

Learn how to fix Error 12159 when downloading payroll or QuickBooks updates:

Users notice the payroll error code 15212 while trying to update their payroll software or their QuickBooks desktop. Typically, this particular issue comes up when the update installation does not complete properly or there is a wrong installation. Later, this can result in more issues in the operations of your QB software. To note, Intuit is very particular about releasing the latest updated versions of their QuickBooks software and the Payroll software. This is valuable to the users in getting the right error resolutions on time while operating the software for their company operations/transactions.

In some of these updates, Intuit offers additional applications and features. When they integrate with the QuickBooks software, users experience a more responsive and optimized performance. So, users need to learn to resolve QuickBooks error code 15212 perfectly. Thus, you must have an active payroll subscription for your QuickBooks account first.

Possible Causes behind to QuickBooks payroll error code 15212

The following are the main reasons for the appearance of the QuickBooks error code 15212.

  • The subscription to the QuickBooks and (or) Payroll software is inactive.
  • There are restrictive settings available in the personal firewall and other Antivirus software installed on your PC. This stops the new updates from downloading or automatically installing.
  • Some users install more than one QuickBooks software like QuickBooks premier edition and enterprise edition. Both working simultaneously hinders the proper installation of updates.

The main reason behind the appearance of the payroll error code 15212 on QuickBooks software is if the update does not load as intended. So, find the main reason for the issue you are facing first. Follow the below-given methods mentioned carefully and then download the update.

You may read also: How to Fix Printer Not Activated – Error Code -20 on Windows 7 or later versions?

How the QuickBooks Error Code 15212 shows up on the screen?

You need to resolve this error if you notice one of the following messages on screen. These are signs for Error Codes 15212 or 12159 in the software; take appropriate action quickly afterward.

Error 15212 The payroll update did not complete successfully. Please try again. You must successfully download the update by the deadline displayed in the Get Updates window.

With this, users get the prompt to download their pending updates directly from the Get Updates option on the screen. One must complete it within the set time limit.

Error 15212 The QuickBooks update did not complete successfully.
Error 15212 The payroll update did not complete successfully. The location for the shared download is not accessible.

This prompt comes up if the proper ‘Shared download‘ location you mention cannot be reached. Incorrect mapping or restrictive entry to the drive causes this.

See Also: How do I Fix Error 6144 82 in QuickBooks?

Methods to Resolve QuickBooks Error Code 15212

The followings are the different methods in order to resolve the QuickBooks payroll error 15212:

Method No. 1: Manually download the recent QuickBooks update

Before beginning this process, make sure that the recent QuickBooks desktop update is in place on your system. If not, refresh the finance programming module of QuickBooks efficiently.

  • Update your QuickBooks software version. Check if your updated version of QuickBooks is the latest one.
  • If not, do not manually through the “Help” section.
  • Pick the “Update QuickBooks” option and access the “Options“.
Update QuickBooks Desktop - Screenshot Image 1
  • In the case of Shared Download, select “No“, then “Save“. Shut it down through the “Close” prompt.
  • Download the QuickBooks update.
  • Now access the “Options” tab.
  • The prompt for “Manual Download” would appear. Choose “No” at this point and go to “Next“.
Update QuickBooks Desktop - Image 1
  • After this, save your settings and click on the “Close” button.
  • Download the update of the recent software version again.

Method No. 2: Map the Network Drive

You can restart your system again or remap to the drives of your system via the information records.

  • Restart the framework you are utilizing.
  • Then, you have to begin mapping all of the data files for drive arrangement.
  • Go to the “File” guide and select “Start“. Then, press on “PC” and click on “Computer“. Thereafter, choose the “Map Network Drive” option.
Map Network Drive - Image
  • The “Data Record” would appear which you must select. Do so when the prompt for choosing a file appears while refreshing your Payroll software.
  • After this remapping process completes, restart your framework one more time. Review to see if you fixed the errors.

Read Also: Multiple Solutions to Troubleshoot QuickBooks Error 6069

Method No. 3: Proceed with the uninstallation and re-installation of QuickBooks

  • Begin the process by heading to the Control Panel. It can be accessed from the Start menu.
  • Subsequently, move to the Program and features tab.
  • From the list of programs, find and choose the QuickBooks version currently running on your computer.
  • Opt for the QB version and then hit on Uninstall.
Uninstall or Reinstall QuickBooks - Image
  • Follow up by hitting on Remove.
  • Restart your PC after the uninstall procedure is finished.
  • Download a brand-new version of QB Desktop.
  • Follow all on-screen instructions in their entirety before hitting on Next tab.
  • Provide the necessary product and license number.
  • Now, open QB Desktop once the installation is complete. Verify that the error has been resolved satisfactorily.

Method No. 4: Download the Update in Safe Mode

  • Press on Windows Button.
  • Press the Shift key, press on the Power icon, choose restart and click it.
  • A blue window will show.
  • Select Troubleshoot. Now click on the Advanced options.
  • After selecting Startup settings, start again. The system will turn off and turn on again.
  • Now select the option Enable Safe Mode with networking.
Safe mode with networking - Screenshot
  • Press on the power icon that is present on the sign-in page.
  • Now click on a particular QuickBooks icon and choose to Run as Administrator.
  • Update QuickBooks desktop to latest and then restart system.

Check Also: How to Troubleshoot QuickBooks Error Code 6154?

Method No. 5: Starting the system in Selective startup mode

Starting your system in Selective startup mode can help you identify and resolve issues that are preventing QuickBooks from installing or running correctly. Here are the steps to start your system in Selective startup mode:

  • Close all programs and applications on your computer.
  • Press the Windows key + R on your keyboard to open the Run dialog box.
  • Type “msconfig” in the Run dialog box, and then press Enter.
Type msconfig in Run - Image
  • In the System Configuration window, select the Selective startup option.
  • Uncheck the Load startup items option.
Selective startup - Screenshot
  • Check the Load system services and Use original boot configuration options.
  • Now hit a click the Services tab, and then check the Hide all Microsoft services option.
  • Also, hit a click on Disable all button.
Disable all in selective startup option - Screenshot Image
  • Click the Apply button, and then click OK.
  • Lastly, start your computer system.

Try to install or run QuickBooks to see if the issues have been resolved. If QuickBooks installs and runs correctly, you can gradually re-enable the startup items and services until you find the one that is causing the issue.

Note: Before making any changes to your system configuration, make sure to backup your important files and data to avoid any potential data loss.

See Also: How to Fix QuickBooks Error Code 6155?

What to do if the error still keeps bothering you?

If you are still facing issues while trying to resolve QuickBooks error code 15212, access the 24×7 QuickBooks error support helpdesk. The experts available would assist in identifying the main error cause and rectifying it.


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How to Fix QuickBooks Error 15241 (Payroll Update Failed Error)?

How to Fix QuickBooks Error 15241 (Payroll Update Failed Error)?

QuickBooks is the best accounting and bookkeeping software created by Intuit with the motive of easing the financial operations of established and blossoming businesses. The various features of this software consist of accounting, bank account tracking, invoicing and reconciliations, budgeting, expense management, budgeting, payroll, inventory, tax filing, payment processing, and accounts payable/receivable. Whenever it relates to accounting and finance, the QuickBooks desktop is often regarded as one of the finest finance software available. However, we cannot ignore the fact that QuickBooks is susceptible to such errors, and that side of the story cannot be ignored.

Many users have reported of QuickBooks Error Code 15241 in the QuickBooks Community in recent days. This is an update error and occurs when downloading or updating the QuickBooks. It comes with an error message Error 15241: The payroll update did not complete successfully”. As a result the update process immediately gets stalled and the program makes a sudden exit. Go through this full blog to know the main causes and the different solutions to fix this payroll error.

You may like also: How to Fix QuickBooks Error 6130?

What is QuickBooks Error Code 15241 and What Drives it?

If your File Copy Service (FCS) is disabled then you may face error code 15241 in your QuickBooks desktop. Today, in this post we are going to discuss about this error in detail. Let’s know together the possible causes as well as fixation steps to overcome from this error.

Whenever this error occurs you might receive the following message:

ErrorError 15241: The payroll update did not complete successfully.
QuickBooks Payroll Update Error 15241 - Image

Major causes of QuickBooks Error Message 15241

This payroll update error 15241 in QuickBooks can be attributed to the following causes:

  • QuickBooks setup was unsuccessful or incomplete
  • Incomplete installation of the previous QuickBooks copy
  • The company file is missing from the QuickBooks folder
  • Virus or spyware contamination in the computer
  • Invalid entries in the registry of Windows
  • The Payroll Service Key could be incorrect

Indications of Update Error 15241 in QuickBooks Payroll

Various peculiar signs and indications show up upon the onset of the error code 15241. These are enlisted below:

  • The QuickBooks program fails or stops while you are performing its functions.
  • Your computer’s operating system malfunctioned.
  • The problem occurs when the software is first launched.
  • The Windows is excessively sluggish.
  • Your computer abruptly crashes

Read this also: How to Use Advanced Inventory in QuickBooks Enterprise?

Quick Solutions to Resolve QuickBooks Payroll Error 15241

This section contains easy methods to fix this update error in QuickBooks. So, keep following this section carefully.

Solution 1: Configure FCS

For QuickBooks for Windows 10, 8, 7, or Vista

  • First, you must shut down the QuickBooks computer program.
  • Then, hit on the Windows Start Button on Desktop.
  • Tap the Manage button with a right-click.
Especially for users of Windows 10 and 11:
  • Users are intended to use the Taskbar’s Search button.
  • After that hit a click on the Computer.
  • Afterward, right-click it, and opt for Manage from the menu that appears.
Manage option - Image
  • Now choose the Services and Applications in the left sidebar and tap on it.
  • Also, double tap on the Services tab in the right-hand pane.
  • Then, advance to Intuit QuickBooks FCS and double-tap on it.
  • Opt for the General tab in the QuickBooks FCS settings box that appears.
  • Inside the Start-up Option, use the drop-down button to choose the Manual options.
  • After that, hit on Apply, and then Start.
  • Now tap on Ok.
  • Finally, open the QuickBooks Desktop application and re-download the upgrades if necessary.
  • At the same time, make sure the payroll tax data are updated.
  • When all of the upgrades have been properly installed, you may move on to the next step.

For Windows XP Users,

  • First and foremost, you must shut the QuickBooks Desktop program for a little period of time.
  • The next step is to navigate to My Computer after that right-tap on it.
  • Also, choose the Manage button to access the Computer Management screen.
  • Now choose Services from Service and Apps pane to access the services settings.
Services - Image
  • in the next step double-tap on the Intuit QuickBooks FCS service to go down the options.
Computer Management - Screenshot 1
  • This will show the QuickBooks FCS control panel in Intuit QuickBooks.
  • After then, you need to navigate to the Startup tab.
  • In the Start-up mode drop-down menu, choose Manual.
Computer Management - Screenshot 2
  • Afterwards hit a click on Continue, and then access QuickBooks Software.
  • After you’ve opened QuickBooks, try downloading the QuickBooks software upgrades.
  • Lastly, you need to modify your payroll tax statistics.

Solution 2: Run QuickBooks Reboot.bat

Running the Reboot.bat file can also fix QB payroll error code 15241. The steps are:

  • At first, right-click on the QB icon, then hit Properties, the Open File Location.
  • Here, in the new Window, look for Reboot.bat and open it as an admin.
Run ‘reboot.bat’ file - Screenshot
  • When the process completes, run QB, then Update the software again.

Read Also: How to Fix QuickBooks Couldn’t Connect to the Email Server?

Solution 3: Revalidate Payroll Service Key

Incorrect Service Key can also lead to the ongoing issue. To resolve this, perform the steps below:

  • Run QuickBooks, then head for Employees.
  • Then, go to My Payroll Service key, then Activate Service key.
Activate Service key - Image
  • Choose Payroll, then go for Edit, correct the key, then hit Next.
  • Finally, hit Finish.

Solution 4: Setting up the latest Tax Tables in QB Payroll

Disabled QuickBooks Desktop File Copy Services (FCS) may be causing the error when trying to update the QuickBooks software. FCS is there on your computer to manage your file transfer process during a product update.

QuickBooks Payroll Tax Worksheet – Install and Upgrade (Manually)

Initially, you can opt for updating the payroll tax table to fix QuickBooks errors. In order to download the payroll tax table update on the QuickBooks desktop, you can follow the steps:

Get payroll updates - Screenshot Image
  • Navigate to the Employees and the choose Get Payroll Updates.
  • After then, tap on the download entire payroll update option. Now opt for the Update option.
Download entire payroll update - Image
  • Whenever the program is finished, a notice appears that says, “A new tax table and/or modifications to your payroll tax forms have been loaded on your system.
  • Finally, tap Ok to review the modifications you’ve completed.

Check Also: How to Reconcile your Accounts in QuickBooks?

Solution 5: Repair or Clean Install QuickBooks

Repairing QuickBooks Desktop can resolve fix Error code 15241. The steps are:

  • Go to Control Panel, then to Programs and Features.
  • Choose QB then go for Uninstall/Change tab.
Uninstall QuickBooks Desktop - Image
  • Now hit a click on Repair tab, if this does not help, then Uninstall the program.
Repair QuickBooks Desktop - Image
  • Then, rename QuickBooks folder, then reinstall the QB program.

Winding up!

If the QuickBooks payroll error 15241 issue persists despite using the procedures outlined above, then the users may contact our QuickBooks payroll support staff by contacting our helpline i.e., 1-800-615-2347. Our specialists are available 24 hours a day, 7 days a week, to give the highest quality support services, so please don’t be hesitate to contact us at any time. Our team will gladly assist you.


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How to Fix QuickBooks Update Error 15106?

How to Fix QuickBooks Update Error 15106?

Learn easy ways to solve QuickBooks error 15106: The update program cannot be opened:

QuickBooks has evolved as the leading software for accounting and bookkeeping for all types of business owners. This software is introduced by Intuit to meet the requirements of business enterprises in matters of accounts. Intuit is serving the best services to the people for many years and is proving itself. Being software, it sometimes encounters some issues either technically or in the access.

Most of the frequent (15XXX) plethora of issues that impact QuickBooks is “QuickBooks update error 15106“. The upgraded function is mainly affected by this error, and whenever a user attempts to upgrade QuickBooks or payment, they see the following text:

ProblemError 15106: Your update software is corrupted, either Error 15106: The update application can even be launched.
QuickBooks Error 15106 (The update program cannot be opened) - Featuring Image

Payroll system update problems, unlike many other (15XXX) serial problems, are caused by the lack of administrator privileges and security limitations mostly on the QuickBooks task scheduler. The Microsoft Installer is a software program that assists in installing and uninstalling programs and upgrades on the Windows operating system. Under certain untoward circumstances, when the installation becomes corrupted or faulty, certain apps begin to generate errors throughout the installation phase. The same issue occurs while using QuickBooks whenever the Microsoft Installer becomes corrupted or faulty, as such, resulting in the QuickBooks error code 15106. The error shows up whenever the QuickBooks user attempts to download or upgrade the payment.

Therefore, whether people have run into QuickBooks Payroll Error 15106, they will have to follow all necessary measures to fix the installation and uninstall any third-party programs that are forcing it to malfunction. Let us first get a rudimentary overview of the error code, following which, we shall dive into the causative factors and the fixes for this error.

Read it also: How to fix QuickBooks Desktop Install Errors?

What is QuickBooks Error Code 15106?

The QuickBooks software has always amazed its users with its extraordinary and unprecedented features. But, users sometimes face specific errors during their access to this software and one of them is the error code 15106. This error code usually arises when there is a specific issue with the update program. Sometimes, When you try to update the payroll, then the QuickBooks Update Error 15106 can occur. When this error occurs, you get a message on your screen stating the following line:

Error 15106:The update program damaged or the update program cannot be opened
Error 15106:The update program is damaged

What Leads to Error 15106 in QuickBooks?

There seem to be a variety of reasons why issues occur with upgrading payments or downloading QuickBooks upgrades. For example, QuickBooks desktop error 15106 occurs whenever the QuickBooks installer’s program becomes corrupted, or the user may not have the necessary permissions to complete the Upgrade on the PC. Therefore, all of the possible causes of Payroll Update Error 15106 are given here.

  • QuickBooks refuses to download all of the extra tools needed to upgrade the software and paychecks afterward.
  • Users may have Webroot virus protection loaded on the machine, identifying QuickBooks installation as a possible danger and preventing it from running on Windows.
  • QuickBooks Update Error 15106 may also occur when a user profile does not have Microsoft management permissions.
  • When Spy Sweeper is present in the Webroot anti-virus software.
  • Users might not have logged in with the username having admin level rights.
  • The Windows User Account Control options are configured to moderate, and this causes the QuickBooks upgrade to fail.
  • Security or anti-malware software from a third party blocking the QuickBooks latest versions i.e. QuickBooks desktop 2022.

Steps to Resolve QuickBooks Update Error 15106

Let us now check out the apt solutions in order to resolve the QuickBooks error code 15106. Since there are several reasons behind the error code, consequently, the error may be fixed by any of the below-mentioned solutions. So, make sure to perform each solution till the end in a proper sequence.

Solution 1: Register to the PC as an admin

  • Tap Control Panel from the Menu bar, or hit (Windows + R), type ‘Control Panel’ into the Run window, and push the Enter key.
Control Panel - Screenshot Image
  • Hit on the User Profile after choosing User Accounts and Family Safety.
Add a new user account - Screenshot
  • Opt for Control other profile, then, and if prompted, input the administrator password.
  • The profile category is displayed properly below the username. When the profile becomes an administrator account, head to the next troubleshooting solution.

Solution 2: Perform a clean install in Selective Startup

  • Click on the Start menu and type “MSConfig,” followed by hitting the “Enter” key.
  • Now, you need to visit the “General” tab.
  • Within this tab, choose Selective Startup and Load System Services.
  • Here, ensure to “Hide all Microsoft Services” after clicking on the “Services” tab.
  • Opt for “Disable All.”
  • Afterward, you need to remove the check mark beside the “Hide all Microsoft Services.”
  • You should then save these changes by clicking on “Ok.”
  • After restarting the system, the Selective startup mode is now operational. You now need to visit the Control Panel and then enter the “Programs and Features” tab.
  • Make a choice for “QuickBooks Desktop” and hit on the “Uninstall/Change” option.
  • Hit on “Uninstall” to get QuickBooks removed from your system.
  • Then restart your computer.
  • Now, you should reinstall QuickBooks Desktop using your product and license keys.

Click here to perform a clean installation of the QuickBooks desktop.

Also see: How to troubleshoot QuickBooks error 12002?

Solution 3: Restart QuickBooks desktop update

  • Launch the QuickBooks software and advance to the Help tab, then opt for Update QuickBooks.
Update QuickBooks desktop to Latest - Image
  • Head to the Settings panel and choose Mark all.
  • Hit on Save, then advance to the Update Next page.
Update QuickBooks Desktop - Image 1
  • Make a checkmark. Choose Receive Upgrades after resetting the Update next option.
  • If you continue to receive Error 15106 when updating payroll, implement the following solution.

Solution 4: Restore the QuickBooks Desktop

  • in the beginning, hit the [Windows + R keys], then input “appwiz.cpl” and then hit the ‘Enter‘ key.
  • In the Uninstall or Change a Program box, scroll to the bottom and double-press QuickBooks from the menu of downloaded software.
Uninstall or Reinstall QuickBooks - Image
  • Hit Next after opting for Change / Remove.
  • Pick the Repair option from the drop-down menu and tap Next.
  • Thereafter, hit on Repair to resolve Error 15106.
Repair QuickBooks Desktop - Screenshot
  • If the error notification ‘File in Use’ appears, choose Ignore and proceed only with Repair.
  • Afterward, reboot your pc and launch the QuickBooks program.
  • Whenever users receive the QuickBooks that have recently installed an upgrade box, hit on the Install Now option.

Read Also: How to Fix Error 1603 when Installing QuickBooks Desktop?

Solution 5: Uninstall Webroot Spyware Sweeper

  • Advance to the Control Panel from the Start menu on the client’s computer.
  • Choose the Add/Remove Programs from the drop-down menu.
Programs and Features - Screenshot
  • From the menu, double-click “WebRoot,” then opt for Uninstall/Remove.
  • Hit Next after choosing Uninstall.
Uninstall WebRoot - Screenshot
  • To entirely uninstall the program via Windows, follow the on-screen directions.
  • Open your web browser and attempt again to Download QuickBooks updates.
  • When the issue gets resolved after uninstalling Webroot, restore it after the Upgrade.

Solution 6: Turn Off User Account Control (UAC)

  • First of all, hit the Windows + R keys to launch the Run window.
  • After that, type ‘Control Panel’ and hit the Enter key.
  • Now, choose the User Accounts and then opt for User Accounts (Classic View).
  • Opt for changing User account control settings. If you are prompted by UAC, opt for Yes to proceed ahead.
  • Move to the slider.
    • You need to set it to Never Notify and choose OK to turn UAC OFF
    • You need to set it to Always Notify and choose OK to turn UAC ON ( Note: if prompted by UAC, select Yes to continue.)
  • Finally, reboot the computer.

You may see: How to Troubleshoot QuickBooks Error 41?

Solution 7: Login as System Administrator

  • Open C Drive from my computer.
  • Then, open C :\ Program Files\ Common Files \ Intuit\QuickBooksxx\Components
  • Navigate the folder named ‘downloadqb’ and rename it to ‘download.old.

This will definitely solve the issue but, if you still face this error then you can try the other solution given below.

Solution 8: Uninstall your antivirus software

under certain instances, the antivirus software obstructs the normal functioning of the QuickBooks software, thereby, provoking the error code 15106 in your system. If none of the above-mentioned solutions work in your favor, you should remove the antivirus software from your computer. To do that, follow the lead:

  • In the Search field of the Start menu, type ‘Control.’
  • To access the Control Panel, double-click on the Control Panel and hit Enter tab.
  • After picking Programs, advance to the Programs and Features.
Uninstall Microsoft .NET Framework 4.5 - Image
  • Choose your antivirus program from the list.
  • Opt for the Uninstall/Change button.
  • Choose Uninstall and wait for the procedure to finish.
  • Open QB Desktop once more.

Solution 9: Rename the folder & disable your antivirus

  • The first step is to terminate all your antivirus-related processes. For that, head to the Task Manager by holding the “Ctrl + Shift + Esc” keys.
  • Once the task manager window opens, the “Processes” tab needs to be chosen.
  • Herein, choose the process(es) related to your antivirus.
  • After clicking it, hit on the “End Task” option.
End task (QuickBooks.exe) - Image
  • Once the antivirus processes are terminated, the next step is to rename the folders associated with the QuickBooks update. For this, you should initially open the file explorer.
  • Head to Drive C, followed by moving to the Program files. Within Program Files, look for intuit folder and then head to the folder named QuickBooks.
  • Herein, you are supposed to search for the QB file and change its name by right-clicking and choosing Rename. All you need to do is add a .old extension at the end of the filename.
  • After all the above-mentioned steps have been complied, open QuickBooks once again and attempt to update your accounting software once again to check if, this time around, the error vanished.

Also See: Resolve QuickBooks Error 12045 – Failed to download update


That concludes the article. This piece of writing entailed all the possible QuickBooks error code 15106 remedies. When the following procedures fail to wipe out this error from QuickBooks software, you can contact our QuickBooks error support number i.e., 1-800-615-2347 for more help.

To thoroughly remove common QuickBooks errors from the system, experts may have to establish a remote connection with the user. Thanks for spending your valuable time reading this article. We hope that at the end of this article, you might be able to get rid of the issue.


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How to Get Rid of from QuickBooks Error Code 15215?

How to Get Rid of from QuickBooks Error Code 15215?

QuickBooks Desktop accounting software comes out with many updates from time to time to enhance the user’s seamless experience of the software. These updates embed the QuickBooks software with the new features and changes to ensure the excellence of the software. These updates are quite easy to install from within the QuickBooks software. However, sometimes when a user who is not very familiar with the computer operation may get stuck while trying to update the QuickBooks Desktop application. A random error is experienced by such users which pops up while updating the software. This is an update-oriented error, known as the QuickBooks Payroll Error 15215. It generally occurs when the user is updating the paychecks or while releasing the maintenance report.

Due to the error, Windows stops responding to the server and access is limited. Therefore, in such cases, you might have to take the help of a professional, and a team will get in touch with you and will help you in every way possible.

Related Article: How to Fix QuickBooks error code 15241?

What is QuickBooks Error Code 15215?

It is a common update error which occurs when there is any payroll update going on. Also this error occurs during the maintenance release. Due to this error, the QuickBooks database server might not respond properly and may cause an impediment while accessing the system. In this post, we are going to let you know about the manual process to rectify the QuickBooks Error code 15215.

This error code means that the server isn’t responding. It implies that the user is not able to verify the digital signature. Due to this error code, the further download or update process of payroll would be restricted. If you want to troubleshoot this error, you need to proceed as per the directions given in this article. You may notice the following error message on your computer screen when this error encounters:

QuickBooks Payroll Update 15215 - Image
ProblemError 15215: Unable to verify digital signature.

What are the Different Causes of QuickBooks Payroll Error 15215?

The QuickBooks Desktop must be compatible with the system, but sometimes compatibility is not the only issue. Thus, let us understand all the different possible causes due to which this error could occur.

  • Incorrect or outdated digital signature certificate for Intuit set up on the system.
  • Windows has recently updated its explorer from Microsoft IE to Microsoft Edge, therefore, when Microsoft Edge is not configured properly to work with QuickBooks Desktop.
  • Incorrect configuration of QuickBooks, or the last instance of the program installed incompletely.
  • Viruses or malware damaged important QuickBooks files.
  • A program running in the background obstructed the update process.
  • Incorrect IE configuration could be another major cause.

Read Also: How to resolve QuickBooks error code OL 203?

Methods to Troubleshoot the QuickBooks Update Error 15215

Now, let us go through the viable troubleshooting fixes to uproot this payroll error 15215 in QuickBooks desktop and ensure a successful QuickBooks update process.

Solution 1. Running the application as Administrator

  • Ensure that before you run the software as an administrator, there is No QuickBooks window currently open.
  • Go to the desktop icon of QuickBooks Software, and right-click on it. 
  • A list appears, choose the “Run as administrator” option.
Run QuickBooks as Administrator - Screenshot
  • A pop-up window will appear that will request your permission so that the application can make changes to your computer, Hit on the Yes option.

Solution 2: Fix desktop application conflicts

  • At first, close the QuickBooks program.
  • Perform right-click on the QuickBooks Startup icon. Later, choose the Run as Administrator icon.
  • In the confirmation pop-up, it onto the Yes icon.
  • Ensure that the problem resolved.

Read Also: QuickBooks Payroll Error PS058 – What is it and How to Fix it?

Solution 3: Resolve the Anti-spyware Blocks Running Application

  • The user need to change or alter the anti-virus program settings to exempt exe files & qbupdate.exe & domains:,, and
  • After the exemption, the anti-malware program will not restrict the QB updates or payroll downloads.

Solution 4. Check the TLS Settings

  • Close any existing QuickBooks windows and open Microsoft Edge.
  • Hit on Tools, and opt for Internet Option, and go to the Advanced Tab.
  • Next, go to the Advanced Settings option and scroll down to different TLS options. Click on Reset.
  • Ensure that Use TLS 1.0 check box is selected.
  • Remove the selection from Use TLS 1.2 and Use TLS 1.1.
USE TLS 1.0 is checked option - Image
  • Now Select OK, and close the Microsoft Edge window.
  • After you have rebooted your system, restart the QuickBooks Desktop software.

You may also read: How to Resolve QuickBooks Error 1601, 1603 and 1642?

Solution 5. Restart Windows in Selective Start-up

  • Initially, close any existing QuickBooks windows
  • Head to the start menu, and type Run or use the shortcut key Windows + R keys.
  • The Run window will appear. In the Type here box, type MSConfig, and hit OK.
Type msconfig in Run - Image
  • A Configuration window appears. Choose the Selective Startup, and unselect Load Startup.
Selective startup - Screenshot
  • Also, hit on Save, and tap the OK tab.
  • Restart your computer and open the QuickBooks software.
  • Download the latest new tax table, and again open the System Configuration Window.
  • After that choose the Normal Startup, and then opt for the OK button.
  • Finally, reboot the computer again.

Solution 6: Solve Digital Signature Verification Issues

  • In the Windows Search option, locate the QBW32.exe file. 
  • Perform right-click on the file and “Properties” tab.
  • Proceed to the Digital Signature tab, and choose Intuit Inc.
  • After that hit on the Details icon & then, tap on the View Certificate in the Digital Signature screen.
  • Then click on the Install in the Certificate screen.
  • Now hit on the Next icon then, the Finish tab.
  • Restart the computer and then, open the QuickBooks program again.

Also see: How to Fix QuickBooks Error Code 12002?

Solution 7: Configure the Firewall to resolve this error

  • Initially, launch the Control Panel, after accessing some from the Start menu.
  • Now, proceed to Advanced Settings once you are in the Windows Firewall.
  • Upon tapping the Inbound Rules, the New Rule option shows up. Opt for it.
Create a new rule in firewall settings - Screenshot
  • Pick the Port and then, tap on Next.
  • Now, choose ‘TCP‘ and type in the port number of the QuickBooks version.
  • Afterward, opt for ‘Allow the Connection’ after hitting on Next.
Allow the connection - Screenshot
  • Again, tap on Next and provide this new rule a convenient name.
  • In order to save the altered settings, opt for Finish.
  • You are similarly required to Create outbound rules by conforming to similar steps.

Solution 8: Go with the manual QuickBooks update procedure

  • The manual procedure to update QuickBooks requires navigating to the Intuit website, and from there, making a move to the downloads page.
  • Provide all the relevant details related to the QuickBooks version and year.
Download and Updates - Image
  • Now, download the corresponding updates and get them installed by heading to your system download folder, and then double-clicking the downloaded file.
  • This will update QuickBooks Desktop, and Error 15215 will be bypassed.

Check Also: How to Fix QuickBooks Payroll is not Calculating Taxes Problem?

Get instant help from our experts

Within the ambit of the current discussion, we traversed the multiple fixes for QuickBooks Error message 15215, and also apprised QB users of the different causes behind this update error. For technical help, call our QuickBooks payroll error support experts at 1-800-615-2347.


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How to Troubleshoot the QuickBooks Payroll Error 30159?

How to Troubleshoot the QuickBooks Payroll Error 30159?

Learn how you can fix QuickBooks error 30159 like a Pro

In a business enterprise, one of the most important factors to have a proper account of is the payroll record. This is why the Payroll record feature of QuickBooks desktop is used quite rigorously by organizations. Although, every once in a while, you might have to face the QuickBooks Error 30159. This is an error message which shows up when a user is trying to upgrade the payroll. It is quite a common error and so there is a high chance that you might get across this one every now and then.

So, through this article we are going to discuss what the QuickBooks payroll error 30159 actual is, why it occurs, and also, we will discuss a variety of solutions using which you will be able to fix this error by your own. However, if you want an expert assistance, then you can simply get in touch with our dedicated support team who will ensure to provide you with the best possible support.

Read Also: How to Fix QuickBooks Error 6175, 0?

What is QuickBooks Desktop Payroll Error 30159?

If there is an improper file setup in the operating system of the computer which is being used to upgrade the payroll, then it will trigger QuickBooks Payroll Error 30159. It is an error message which appears on the screen when you are running windows compatible programs.

QuickBooks Error 30159 - Screenshot
QuickBooks Error Code 30159 (Screenshot)

What are the Causes of QuickBooks Error 30159?

There is no single cause which results in triggers Payroll Error 30159. There are in fact a bunch of them. The following are some of the most common and conspicuous causes behind the snag.

  • Outdated QuickBooks Payroll
  • There is an installation errors of QuickBooks desktop
  • Inactivity of EIN status
  • Corrupted QuickBooks Company file on the computer.
  • Window files are facing misconfiguration issues
  • Some hardware component removed in an improper manner
  • The damaged file system is conveying misleading and improper information
  • System affected due to a virus or malware attack
  • Windows version is too old.

How QuickBooks Payroll Error 30159 affects your system?

There are three known aspects by which you can point out that the system has been suffering from QuickBooks Payroll Error 30159. So, following are the three factors which if you are experiencing on your system, can definitely say that it has been dealing from this error:

  • The system runs very slowly and the performance takes a lot of hits.
  • Once the error pops up, all the running programs start to crash immediately.
  • The QuickBooks Desktop is facing constant error messages and crashing while running the programs.

You’ll also read: How to install QuickBooks Database Server Manager?

Updated Solutions to Fix QuickBooks Error Code 30159 easily

Checkout the following solution methods in order to rectify the QuickBooks error code 30159:

Solution #1: Update your System

As we mentioned earlier, there are a number of methods using which you can solve the QuickBooks Error 30159. So, here are the step by step solutions that you can use to optimize the performance by fixing the Payroll errors of QuickBooks:

Your computer might have been running on a pretty older version. This can be the cause of Payroll error popping up. So, you can fix this by manually updating the system. Here’s how:

  • Log in to your system as an “Administrator
  • Visit the “Start” button and then “All Programs
  • Hit on “Accessories” and then on the screen, click on “System Tools
  • On the new window, tap on “System restore
Create a System Restore - Image
  • Look for the option of “Restore my computer to an earlier time” and click on “Next
  • Keep hitting on the “Next” buttons until the confirmation window appears
  • Once the process is complete, restart the computer and that is it.

Solution #2: Performing Disk Clean-up

QuickBooks payroll error 30159 can also be resolved by simply cleaning up the disk on your system. For Windows 8 or 8.1 users, the steps to be followed are listed below:

  • First of all, the user needs to visit “My computer“.
  • The next step is to look for “Settings” and then hit on the same.
  • Now, the user needs to look for “Control Panel” and then hit the same.
  • After that, choose the “Administrative tools“.
  • And then tap on the “disk cleanup option“.
Clean up your disk - Screenshot Image
  • Moving ahead, the user needs to move to the “list of drives“.
  • And then, tap on the “drive” you want to clean by running disk cleanup.
  • The next step in the process is to move to the list of files to delete.
  • And then, the user will have to choose the “files” that they wish to clean by running the disk cleanup.
  • The last and final step in the process is to tap on the “Ok button” and hit “delete files tab“.

For Windows 10, 11 the steps involved are as follows:

Disk cleanup - Screenshot Image
  • First of all, type “disk cleanup” in the search bar.
  • And then, hit “Enter key“.
  • The next step is to move to the “list of drives“.
  • Moving ahead, choose the drive.
  • And after that move to the “list of files” to delete.
  • Now, choose the files (to clean).
  • And then, the last step is to hit on the “OK button” and “delete the files button“.

See also: QuickBooks Versions that are Compatible with Windows 10

Solution #3: Scanning the affected programs

Scanning the system for malware or virus attack - Image
  • Open the “Program” and hit on the “Scan” option. The program will start to scan the error.
  • Afterward, choose the Fix QuickBooks Errors option.
  • Restart the computer.

Solution #4: By Using System Restore in Windows

Restore your computer - Screenshot
  • Open the search box and search for “System Restore
  • Choose “System Restore” and enter “Administrative passwords
  • Follow the steps explained in the wizard properly
  • Restore the system completely.

Solution #5: Adding up EIN to the company file

Remove employee identification number (EIN) - Screenshot
  • Firstly, log in to QuickBooks and Select the “Payroll” option.
  • Click on “Use my existing Payrolls Service”.
  • On the “Account Maintenance” window, click on Add file and mark the radio-like button which is present against Add EIN Number.
  • Check for the “Radio button” being disabled for correct subscription to EIN Number.
  • Hit on “Next” and review all the information provided in the wizard.
  • Return to QuickBooks Desktop.

Also see: What to do When QuickBooks File Doctor Crashes or Not Working?

Solution #6: Editing and reentering the payroll service key

  • Under this process, you simply have to move to the employees menu.
  • Furthermore, hit on the my payroll service.
My Payroll Service - Screenshot
  • You need to then tap on the manage service key and also hit on the account and billing information.
  • You are then required to find and select the payroll service key and also go for the remove tab.
Enter the payroll service key - Screenshot
  • Heading forward, you are required to tap on the add tab.
  • And enter the active payroll service key and choose the finish tab.
  • End the process by tapping on the ok tab.

Solution #7: Use Windows file checker

  • You are required to log in as a system admin.
  • Moving ahead, you need to hit on the Windows start tab.
  • Push the Windows + R keys and access the run box.
  • You are then supposed to type in CMD and hit on the enter tab.
  • You will see a black screen on the desktop.
  • Where you would have to type in ‘sfc/scannow’ and also tap on the enter tab.
Type sfc-scannow - Screenshot
  • This might take some time to complete.
  • Later on, perform the steps mentioned on the screen and try restoring the corruption issues of the system files.

Solution #8: Install your Windows Update

There are chances that the version of windows being used is outdated. It can be updated by the procedure mentioned below:

  • At first, hit a click on the Start Tab.
  • Type Update in the search bar on the screen and press Enter key.
  • The system will check for updates if any.
Check for updates in windows 10 - Screenshot Image
  • If it detects any update, continue with installing all the required updates.
  • Now restart the system and save the changes.

See Also: What does QuickBooks Error 80070057 Mean and How to Fix it?

Summing up!

So, these are all the methods that you can use to fix the QuickBooks Error 30159. Although, if you are still facing the same issues again and again even after trying all the methods mentioned above, you can contact our QuickBooks support team. We boast certified and experienced experts and offer swift solutions to all QB-related issues.


Other helpful topics:

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