These 4 solutions will help you fix QuickBooks Desktop Crashing Error when Exporting Report to Excel Worksheet

QuickBooks is an innovative accounting and bookkeeping software. Its developers keep introducing new features and updates to keep it free from technical glitches and sluggishness. The users, however, do find the software crashing in some instances. A common instance is when reports are being exported from QuickBooks to excel. QuickBooks accounting software may just crash or stop responding. There may be multiple reasons causing the QuickBooks desktop crashing error, which may hamper the software’s performance and hamper the users’ productivity.

QuickBooks Keeps Crashing Issue

Some of the instances when you may receive this error are:

  • When you try to send an email or invoice
  • When you open or update the QuickBooks company file
  • At the time you open the check register
  • When you reconcile accounts
  • When you restart QuickBooks Desktop

QuickBooks Desktop Crashes When Exporting To Excel – Plausible Causes

The older versions of Microsoft Excel support 256 columns and if your reports have more columns – the export will not be successful and QuickBooks may crash. Below are some of the most common reasons behind QuickBooks Desktop Working Error:

  • The QuickBooks version you are using isn’t compatible with Microsoft Excel.
  • The installation of either QuickBooks or MS Office is corrupt or damaged.
  • Your data or report may be problematic and thus you are facing trouble in exporting to Excel.
  • File registry is not functioning appropriately.

You can also see: How to Fix QuickBooks Banking Error 9999?

Solutions Steps for Fixing QuickBooks Freezes During Exporting to Microsoft Excel

You can fix QuickBooks Desktop crashes when exporting report to Excel worksheet Error by looking into its causes. Following are some steps to fix this error:

Solution 1: Check if MS Office is Compatible With the QuickBooks Version you are Using

If QuickBooks desktop software is crashing because of the incompatible application and MS Office, you should fix the compatibility issue. For example, if you are using QuickBooks 2016 (or a later version), check the system requirements to avoid any compatibility issues later. Make sure that you have Windows 10 installed with the 64-bit edition. If you receive the QuickBooks crash error again, move on to the next solution.

Solution 2: Update QuickBooks to the Latest Version

Update QuickBooks Desktop - Screenshot Image

Updating QuickBooks to the latest release can fix the QuickBooks Crashes Error and keep you from many other glitches and issues.

  • Launch QuickBooks Desktop on your system
  • Navigate through the main menu and press “Update QuickBooks
  • Allow the update process to finish
  • Make sure that your Internet connection is stable before you start the update process.

If the issue persists, try the next solution.

Solution 3: Repair QuickBooks Desktop

Repair QuickBooks Desktop - Image

Keep the QuickBooks Desktop Installation CD closed before you start repairing QuickBooks Desktop. You must also back up your company file so that you don’t lose your important data while solving the QuickBooks crash error. Once you are prepared, go to Programs & Features in QuickBooks and uninstall any unwanted program.

Opt for QuickBooks and tap on the Uninstall/Change option. Follow the instructions you receive on the screen until the repair process is over. If QuickBooks Crashes again while exporting to excel, even after you have followed all the above-mentioned solutions, use Verify and Rebuild Data Utility.

Solution 4: Use Of Verify & Rebuild Data Utility

Rebuild data utility - Screenshot

This QuickBooks utility helps you to determine if any data damage exists in your QuickBooks company file. Rebuild Data helps you fix many of the common data damages in QB and carry on with your work. After using the Rebuild Data tool, you should run the Verify Data to ensure that all the damages have been repaired.

While you may have to perform all the solutions mentioned in this post to fix QuickBooks desktop crashes error, you must also ensure that the QuickBooks software you are using is updated to the latest version. Also, close all the applications before you instigate fixing this problem.

Also see: How to Resolve QuickBooks Error Code 3140?

Summing Up!

This was all about the QuickBooks Desktop crashing issue and the various avenues of rectifying the issue. We hope that you were able to get rid of QuickBooks crashes while exporting reports to excel using the solutions provided in this article. In case the issue persists even after performing the troubleshooting steps herein, you may contact our 24×7 QuickBooks error technical support Team via our helpline i.e., 1-800-615-2347.


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