Here’s we have explored the ways to resolve QuickBooks payroll error 15107

QuickBooks is a feature-loaded software that assists users in managing all the accounts and keeping the businesses up to date. It automates all the financial operations, ultimately simplifying the business process. We all must agree to the fact that QuickBooks has been releasing it’s updated versions right from the time when it had a handful of followers, and even today when there are millions of subscribers worldwide, each time Intuit brings forth the latest updated version. However, users may sometimes fall into certain errors and issues that can make it difficult for them to work. One such error is QuickBooks Payroll Error 15107.

With the help of this article, we aim at solving the issues that users generally face, especially in context with QuickBooks Payroll error 15107. Also, you can get in touch with the our support team and get all their queries answered.

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What factors triggers to QuickBooks error 15107?

Well, talking about the causes of this error, it is generally believed that this error occurs while updating QuickBooks desktop or payroll updates. Certain other errors are also detected, including:

  • Any damage or corrupt registry files may cause this error.
  • Cases when the payroll files are damaged or corrupted
  • At times when firewall configurations are blocking the connection.
  • Incomplete or intentionally closing QuickBooks update may also cause such errors.

General Symptoms of QuickBooks Error code 15107

QuickBooks error code 15107 is regarded as one of the most common errors and certain symptoms can be observed that can help the users to detect this error in advance. The symptoms of this error can be as follows:

  • The message of error being displayed on the screen.
  • If proper update file cannot be accessed or started up in the software.
  • Also, if QuickBooks is not properly configured to deal with the newest versions of the file.

Also read: Upload Receipts to QuickBooks Desktop Pro Plus, Premier Plus or Enterprise

Ways to deal with QuickBooks error code 15107

There are plenty of ways or solutions to deal with the QuickBooks payroll error 15107, out of them a few are highly effective. Below-enumerated are some of the highly preferred and effective ways to tackle this error.

Solution 1: Restart the computer system

Reboot or restart the computer - Screenshot

The very first solution is to restart the computer system. This is one of the basic methods that one can opt for in order to deal with this error. When we restart the device, the error is compelled to reset and also move out of the way of the screen. Thus, it is suggested to restart the computer. Also, when any device is restarted, it works in a more efficient way. This is one of the basic and simplest solutions, and in case this solution does not work, one can move on to other solutions listed below.

Solution 2: Downloading the QuickBooks update again

Another solution that one can opt for is downloading the QuickBooks update again. The steps that one needs to follow in this method are scribbled below:

  • First step is to shut down the QuickBooks software.
  • Next step is to visit the “C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks <version>\Components”
  • Then search for the folder by the name “DownloadQBxx”, where the xx is the version of QuickBooks.
  • The next step is to rename the folder as “DownloadQBxx.OLD”.
  • Then reopen the QuickBooks.
  • Go to “Help >Update QuickBooks Desktop > Update Now.
  • Then tap on “Reset the updates” and check box to roll back the update.
  • Now download the newest update again by simply selecting the “Get updates” button.
Update QuickBooks Desktop - Screenshot
  • The next step is to wait for the download to finish.
  • Finally, install the update by clicking on the “Install Now” button.
QuickBooks desktop and install updates - Screenshot Image

Solution 3: Run reboot.bat file

Run Reboot.bat file - Screenshot

Another solution that is generally recommended in case of this type of error is to run reboot.bat file. This method also involves the process of recovering the lost data and also maintains the system. In order to carry out this method, there are certain steps to be considered.

  • Press “Windows” or “Start” key on the keyboard.
  • Type “reboot.bat” in the search dialogue box and later tap on the “Enter” tab.
  • Once you have performed the second step, the command prompt windows will appear on the screen.
  • Numerous file names will show up on the screen. Shutting it down forcefully might cause a problem.
  • Allow the computer system to shut down by its own, after the reboot.bat utility gets completed.

Read Also: How to solve QuickBooks Error Code 1321?

Solution 4: Perform a QuickBooks Clean Installation

QuickBooks Clean Install - Screenshot

In order to get any kind of assistance, one can use QuickBooks clean install tool. This is one of the most effective tools that can be utilized to get rid of this error. All you need to do is to follow some steps.

  • The basic step is to download the tool named “QuickBooks Clean Install” and then save it on the desktop.
  • Next step is to click on the “QuickBooks_Clean_Install_Utility.exe.”, in order to open the setup file.
  • Once you have performed the above step, a new box will appear asking for permissions, then click on the “I Accept” option on the license agreement.
  • Then, you will be directed to another box. You are required to click on it and select “Continue” button.
  • The last step is to click on “OK” button.

Solution 5: Troubleshooting Internet explorer settings, Firewall, and Internet security

  • First of all, verify that the “system’s date” and “time is correct
  • Check the “cipher strength
  • And then “update” or “restore” some settings using “Tools and then “Internet options“.
Restore advanced settings - Image

Solution 6: Install digital signature certificate

  • You need to follow the path C:\Program files (x86)\ Intuit\QuickBooksXX (XX means the QuickBooks version being used)
  • You will see a search bar, where you are required to insert QBW.exe and right click the QBW32 and from the open list, you are recommended to click on properties tab.
  • Look for digital signatures.
Digital Signature Details - Image
  • Click on the intuit from the list.
  • Head to details tab.
  • Choose the view certificate and click on the install certificate option.
Install Certificate - Image
  • Select next till the finish tab appears.
  • Restart the system to update the changes.
  • Try to download the update again.

Read Also: How to Resolve Balance sheet Out of Balance in QuickBooks Desktop?

Solution 7: Uninstall and reinstall QuickBooks in selective startup

  • Open the run box.
  • Press windows + R keys.
  • In the run box, enter MSCONFIG and click on ok tab.
  • Now, on the current window, you need to look for general tab and also click on the same.
  • Click on selective startup mode and ensure that load startup items option is unmarked.
Selective startup - Screenshot
  • Click on ok tab and then hit restart option.
  • Uninstall and reinstall QuickBooks desktop.

Solution 8: Switch to normal startup mode

  • For this, you need to open run box by pressing windows + R keys.
  • Enter in msconfig and click on ok tab.
  • Look for normal startup mode and also click on it.
Select normal startup - Image
  • Hit a click on apply tab and also click on ok tab.
  • Reboot the system to save changes.

See Also: Latest steps to fix QuickBooks error code 6189 and 816


By following any of the above-listed methods, one can easily resolve the QuickBooks payroll error 15107 and in case the error is still not resolved, then it is suggested to consult with our QuickBooks support team and get your issue resolved.


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