Know the different troubleshooting measures of fixing QuickBooks Error 6138, 105

The accounting industry has witnessed a remarkable upsurge in the recent past due to the advent of QuickBooks as reliable accounting software. This software has eased the process of managing finances across different types of businesses. Beyond any doubt, it has taken the accounting sector to its zenith. Over time, this accounting software has been affected by various forms of technical issues. Today, we shall be enumerating the Error code 6138, 105. In conclusion, users should quite easily be able to fix QuickBooks Error 6138, 105.

A rudimentary overview of the QuickBooks error code 6138, 1005

This error constitutes among the various errors observed when users try to open their Company file(s) through the QuickBooks Desktop software. This error may also be caused due to some server-related issues. Once this error message is displayed on your screen, users cannot proceed any further within the QuickBooks software.

The principal causes that can transpire QuickBooks Error 6138

The major causes of this QuickBooks error include:

  • There may be a possibility that the company file you are trying to access is not on the server PC.
  • Insufficient admin permissions may lead to this company file error in QuickBooks.
  • Incorrect host settings may also lead to this error in QuickBooks.
  • Using the QuickBooks software that hasn’t been updated for a long time may also evoke the Error 6138, 105 in QuickBooks.
  • The Network (.ND) and the transaction Log (.TLG) files might be corrupted or damaged.

Read Also: How to Fix QuickBooks Error Code H505?

Reliable Methods for Uprooting QuickBooks Error 6138

Users need to perform the below given procedures to root out this company file-related error in QuickBooks. To ensure the efficacy of the walkthrough, it is recommended to perform the steps contained in each method with utmost caution and vigil.

Method 1: End processes related to QuickBooks in the Task Manager

The first method requires users to end the QuickBooks-related processes and then restart QuickBooks to access their company files.

  • Head to the Task Manager initially by hitting the Ctrl + Alt + Del keys, and from there, choose the Task Manager.
Close QBW32.exe process - Screenshot
  • Within the Task Manager, users need to hit on the Processes tab.
  • Herein, choose and end the following processes that pertain to QuickBooks:
    • QBW32.exe
    • QBDBMgr.exe.
    • qbupdate.exe and
  • If this method doesn’t troubleshoot the error, move on to the following method.

Method 2: Updation of QuickBooks Desktop

Updating the QuickBooks application serves as a bone guard against many errors. Furthermore, every Update comes up with new features that enhance the user interface and make the QuickBooks software more user-friendly. 

  • To start off with the update process, users need to launch QuickBooks as an administrator initially. For this, press a right mouse click on the Desktop icon of QuickBooks, and then opt for the Run as Admin option.
Run your QuickBooks as Administrator - Image
  • After the QuickBooks software has launched, users need to head to the Help tab, and following that choose the Update QuickBooks Desktop option within the Help tab.
Update QuickBooks desktop to Latest - Image
  • The next step is to opt for the Update Now option.
  • Now make a check on Reset Update and click Get Updates.
Update QuickBooks Desktop - Image 1
  • Wait for the completion of the update process, and once it is over, users are required to restart QuickBooks and again attempt to open their company files.

Read Also: Steps to Fix QuickBooks Error 6123, 0: Can’t Open Company File Issue

Method 3: Download and Run QuickBooks File Doctor

A large number of error codes and glitches within QuickBooks can be countered by using the QuickBooks File Doctor. The tool can resolve problems within the company files and also rectify any network-related issues. Follow the directions provided below to use the tool in order to get rid of the QuickBooks Error 6138, 105.

  • At first, users need to visit the Intuit website and then download the QuickBooks Tools Hub. It is important to note that QuickBooks File Doctor is accessible via the Tool Hub, so setting up the latter is essential. 
  • Now, get the Tool hub installed on your PC by double-clicking the downloaded file in the .exe extension.
  • The subsequent step involves opening the Tool Hub and heading to the Company File Issues tab.
Company File Issues in Tool Hub - Image
  • Herein, users need to opt for the option for running the QuickBooks File Doctor.
  • Wait for the procedure to be over, and once it finishes, try accessing your company file again via QuickBooks.

Method 4: Transfer your Company files to the Desktop

This troubleshooting method requires users to copy the company files from their original destination and paste them onto the Desktop. They should later use these transferred copies of their company files.

  • Towards the beginning, a new folder needs to be created on the Desktop.
  • For that, right-click on the Desktop and then opt for New, followed by choosing Folder.
  • The next step involves navigating to the company file folder, copying all the company files, and then pasting them into the newly created Folder on the Desktop.
  • Users can now open QuickBooks and then move to the Open or Restore an Existing Company option.
Open or restore an existing company - Image
  • Within this option, the next step is to opt for Open a company file, followed by hitting on Next.
  • The final step involves browsing the desktop folder and then opening the copied company files.

Read Also: How to Troubleshoot QuickBooks Error 41?

Method 5: Renaming the Network (.ND) and transaction log (.TLG) files

Follow the trails below to make adjustments to the filenames of the .ND and . TLG files. This is a viable remedy since it bypasses any errors within these files and forces QuickBooks to create new .ND and . TLG files. Perform the following steps:

  • In the beginning, users need to navigate to their company file folder and look for the .ND and .TLG files.
  • Once they are located, right-click on these files and opt for Rename option.
  • At the end of the filename, “.OLD” needs to be added.
Rename the .nd files and the .tlg files - Image
  • Now, the next time you open QuickBooks, these files will be automatically created afresh.
  • So, restart QuickBooks and try opening the company files once again.

Method 6: Get your previous Company files restored

Under any adverse damage caused to the company files, users are advised to restore the previously created backup of their company files.

  • Initially, keep holding the Ctrl key until the No Company Open Window pops up on your Desktop screen.
  • With this, the QuickBooks Desktop application will launch. Now, users need to choose the Open or restore an existing company option.
Open or restore an existing company - Image
  • Within this option, the Restore a backup copy option needs to be opted. Thereafter, hit on Next, and proceed as per the directions on the screen to restore the company file backup.

Method 7: Setting up the QuickBooks Database Server Manager (QBDSM)

Among the various beneficial tools within the QuickBooks tool Hub, one tool is the QuickBooks Database Server Manager. This tool checks for any network and server-related issues that could disrupt the QuickBooks software and also fixes them accordingly. This BDSM tool can also be used to resolve QuickBooks Error 6138, 105 within QuickBooks.

  • To start off, users are directed to open the QuickBooks Tool Hub (which should already be downloaded and set up on your system). If users haven’t downloaded the tool yet, they should download the same from the Intuit website and then install the same.
  • After opening the Tool Hub, the following step I to proceed to the Network Issues tab.
  • Within the Network issues tab, the QuickBooks Database Server Manager needs to be chosen.
Network Issues Tab in Tool Hub - Image
  • Now, use the tool to scan the Company Files. In this context, the Scan Folders option needs to be selected.
  • After that, hit on Browse and choose the folder housing the company files with the .QBW extension.
  • Finally, click on Ok and then pick the Start Scan tab.
Scan Company File in QuickBooks Database Server Manager - Screenshot
  • Once the process finishes, visit the QuickBooks Desktop application once again and attempt accessing the company files. Hopefully, the error should be bypassed by now.

Read Also: Configure QuickBooks Firewall Ports & Internet Security Settings

This brings us to a conclusion!

For additional support related to troubleshooting QuickBooks Error 6138, 105, you can contact our QuickBooks error support team. Our team is always accessible and has decades of pronounced expertise in resolving accounting issues.

Our team can be reached via the helpline i.e., 1-800-615-2347. Another alternative is to type your queries via the Live chat option, and our experts will reach out to you.


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