You must be aware of the QuickBooks accounting software if you deal with accounts. Every professional prefers this software for their work. The only problem is that sometimes this software shows up errors. One such error we will discuss today is the Error code CC=501. This particular error is common in operating systems 7,8, Vista, and XP. Read this full blog to master the art of fixing QuickBooks Error CC-501.

Quicken Error CC 501

What is QuickBooks error CC-501?

Error C-501 generally occurs when a user tries to access the online services of the software. The user can face such an error when trying to update the account. It is like a script error, which can happen if there is any issue at the bank’s end. But there is nothing to worry about. Just like other errors in QuickBooks, we have solutions to tackle this error as well. Keep reading till the end to learn more about different solutions to fix QuickBooks error CC 501.

What Causes QuickBooks Banking Error CC 501?

Among the myriad of causes, the major instigators of Error 501 in QuickBooks are:

  • The bank credentials may be disapproved.
  • Another reason could be a virus or malware attack.
  • Incomplete installation of QuickBooks can also cause this error.
  • Outdated QuickBooks.
  • Junk or trash in the system can slow down the system and eventually lead to this error.
  • If the bank’s server is down or experiencing technical difficulties.
  • Certain Windows registry-related issues may also spark such errors.
  • QuickBooks may be unsuccessful in establishing a connection with the server due to server maintenance of the bank.

You might check also: Operating System and Other System Requirements for QuickBooks Desktop

Easy Methods to Resolve QuickBooks Error CC-501

This section unfolds the various methods that can aid users in tackling banking Error CC 501 in QuickBooks.

Method 1: Update the transactions

The first troubleshooting method requires users to update the transactions by performing the below-given set of instructions:

  • Start off by Logging into QuickBooks.
  • After this, hit a click on the Transactions tab and then hit on the Update Now option to update the transactions.
Updating QuickBooks Account
  • When the update is complete, proceed with the usual banking operations and check if Banking error cc 501 is resolved.

Method 2: Update QuickBooks desktop to latest

An outdated version of QuickBooks may also provide impetus to the banking error 501 in QuickBooks. To fix this issue, update your QuickBooks desktop to latest release:

  • To get started, Run QuickBooks and thereafter, click on the Help tab.
  • After that, choose Update QuickBooks option.
Update QuickBooks desktop (Screenshot)
  • Moving ahead, opt for the Update Now tab.
  • Now choose the Get Updates option to download and install the latest updates.
  • Once the update is complete, reboot your QuickBooks Desktop to apply all the changes.

Check Also: Fix Company File and Network Errors with QuickBooks File Doctor

Method 3: Removing Junk Files

Steps below should aid users with the process: 

  • Users should first click on the Windows start button and then type cleanmgr.
  • You can also press Windows and R keys together to open the Run box.
  • Within the Run box, just type cleanmgr and then hit the Enter key.
Type cleanmgr in Run box - Screenshot Image
  • Following that, you need to choose the C drive and then click on Ok.
  • Now you are advised to Delete all the temporary files too. 
  • For that, access the Run window again, and therein, type %temp%, followed by hitting the Enter key.
Enter TEMP in Run box - Image
  • Now, press CTRL+A keys to select all the files and delete all the files in the temp folder.
Temp folder - Image
  • Once that is done, navigate to QuickBooks and try to re-establish the connection with the bank’s server. If all goes well, such error won’t show up this time around.
  • However, if the annoying banking error still keeps showing, then visit the next troubleshooting method.

Method 4: Deactivating the Account

Deactivate the account by adhering to the below-given walkthrough:

  • Initially, hit a click on the Tools menu.
  • After that, select the Account List.
  • Moving ahead, you are required to choose the account and then hit on the Edit option.
  • Subsequently, hit on the Online Server option and then tap on the option to Deactivate.
Deactivate all online services - Image
  • Here you should now try to reconnect after typing the correct login credentials.
  • Also ensure that the account is Permanently deleted
  • Now hit a click on the Setup Now option and incorporate the account again.
  • In the last step, head to Online Services and choose the Setup option and input the correct login credentials of the bank.

Method 5: Take of the Backup of the company file

Create company file backup as follows:

  • Run QuickBooks as admin.
  • Hover over File menu, then go for Backup and Restore.
  • Hit “Backup QuickBooks file”.

Method 6: Reinstall QuickBooks desktop

There are times when a simple reinstallation process can help fix the problem of QuickBooks desktop –

  • Press Windows + R keys and then enter appwiz.cpl
  • Next, run appwiz.cpl
  • After that click Enter key.
  • Search for QuickBooks entry.
  • Now right-click, then Uninstall.
Uninstall QuickBooks Desktop - Image

See Also: What do I do If QuickBooks Online Won’t Open?


Within the purview of this blog, our team at Axpert Advisors has enumerated the most viable solutions to fix QuickBooks Error CC 501. If users feel need of any type of help or QuickBooks error support, they may reach us at the helpline number i.e., +1-800-615-2347.


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