Came across QuickBooks payroll errors and unable to decide what to do? Well, need not to worry anymore, as we are here with this article, where we will be discussing the fixes to the payroll errors “The file you specified cannot be opened” and “The file exists”. This error might appear when the user downloads payroll, or while paying scheduled liabilities, and also at the time of opening a federal or state form. This error is very much common in recent times and has been reported by many QuickBooks users. There can be multiple factors causing payroll errors and file exists errors, which we will be discussing later in this article. Thus, read ahead to unleash the fixes to the payroll errors. Moreover, if you feel the error to be too technical for you to handle, then in that case leave the task on our QuickBooks professionals and certified ProAdvisors, they will ensure to fix the issue for you instantly. All you have to do is give us a call at our toll-free customer support number, and we will be there to assist you immediately. 

The file you specified cannot be opened or The file not exists

Causes of QuickBooks File Exists Error 

The user can end up in QuickBooks file exists error, due to a couple of reasons, which includes the following: 

  • In case the QuickBooks software is outdated, then the user might face such an issue 
  • Moreover, if the internet connection is slow the user might end up in this issue 
  • The user might also face any issue if the internet security is wrongly configured
  • Incorrect or outdated firewall can also be a valid reason 
  • The user might also face such an error in case he/she is not having valid admin rights 

You may also read: Fix QuickBooks activation, license, and product numbers errors

Quick Fixes to The “The File you Specified Cannot be Opened” and “The File Exists” 

Troubleshooting the payroll error, the file exists error becomes easy once you follow the methods below: 

Method 1: Reinstalling QuickBooks Desktop

The very first method to fix payroll errors can be to reinstall QuickBooks desktop. The steps involved in this process are as follows: 

  • Initially, the user needs to press Windows + R to open the run box 
  • And then, the user should enter the text appwiz.cpl 
appwiz.cpl - Screenshot Image
  • After that, click on QuickBooks twice and choose the uninstall option 
Uninstall or Reinstall QuickBooks
  • The user will then have to carry out the onscreen prompts to remove QuickBooks from windows 
  • Now, download the clean install tool and then save it to the system 
  • The last step in the process is to use it for installing the QuickBooks software

Method 2: Turning off UAC in Windows Settings 

Another method to fix this issue can be to turn off UAC in windows settings. The steps involved in this particular process are as follows: 

  • The user needs to firstly visit the windows settings 
  • After that, spot the UAC option 
  • And then, the user needs to ensure that the UAC feature is turned off
Turning off User Account Control (UAC) - Screenshot
  • The last step is to reboot the system 

Method 3: Permitting Full Control Access to the User 

It is important for the user provide full control access to the user. The steps involved in this particular process are as follows: 

  • At first, select the open file location option by right-clicking the desktop icon 
  • After that, the user needs to press the backspace key 
  • Followed by selecting the properties by clicking on the QuickBooks folder 
  • And then, the user needs to press edit tab and choose add 
  • Now, select the full control option 
Allow full control - Screenshot
  • And click on the apply tab 
  • The last step in the process is to follow the onscreen prompts and ensure to select user instead of selecting everyone option 

Read also: Add an EIN to Existing QuickBooks Payroll Subscription

Method 4: Re-registering QuickBooks .DLL and .OCX file using the reboot.bat file 

In this method, the user needs to re-register the QuickBooks .DLL and .OCX file using the reboot.bat file. The steps involved in this process are: 

  • The user needs to exit from the QuickBooks application 
  • And then, right-click the QB icon and also select properties 
  • After that, open the file location and search the reboot.bat file 
Run ‘reboot.bat’ file - Screenshot
  • Also, right-click the reboot.bat file and select run as admin 
  • The next step is to wait for a few minutes and until the black color command prompt window scrolls all the files of QB 
  • Towards the end, the user needs to reboot the windows and also check if the error continues to trouble you 

Method 5: Checking for QuickBooks Desktop Application Updates 

The last method to opt for, when none of the above methods work is to check for the QuickBooks desktop application updates. The steps to be followed here are: 

  • First of all, open QuickBooks and click on the product information tab under the help tab 
  • After that, select the correct year and version of the QuickBooks software from the drop-down list 
  • The next step is to click on the search tab and then move ahead and click on get latest updates tab 
Update QuickBooks desktop (Screenshot)
  • After the user has located the relevant files, the user needs to save the data on the system 
  • And also, run the installation process and ensure to follow all the onscreen instructions perfectly 
  • The last step here is to reboot the system once all the updates are installed 

We have tried to summarize the complete processes to fix the payroll errors The file exists”, and we believe that this would help in fixing the error from its root cause. But if in any case, the error persists or in case you have any query, then feel free to give us a call at any point of time at +1-800-615-2347. Our QuickBooks experts and certified ProAdvisors will be there at your rescue and will ensure to fix the issue for you.

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