8 Ways to resolve QuickBooks Unrecoverable Error Like a Pro

QuickBooks is a versatile bookkeeping and accounting software that helps small and mid-sized business owners do multi-task. With the help of this robust software, business owners can perform many of the complex tasks such as tracking expenses, managing cash flow, creating invoices, preparing for taxes, etc., with ease. Over the years, several features have been introduced in the software which will help you in performing the accounting tasks easily without having to face any difficulty.

However, sometimes, you might face some unknown and undefined error with a code like “XXXXX-XXXXX” written on the dialog box. Such errors are termed as unrecoverable errors on QuickBooks desktop and can occur any time. There is no restriction or particular definition about when or how these errors will occur. So, preventing them is like trying to find a needle in a haystack.

QuickBooks - Unrecoverable Error - Image

The only thing one can do is to troubleshoot the general unrecoverable errors appearing on the QuickBooks desktop. However, before that, it will be better if you knew the circumstances where the unrecoverable error codes can pop up all of a sudden.

Read Also: Solutions to fix QuickBooks Online (QBO) Login Problems for Chrome

What is unrecoverable error of QuickBooks desktop?

QuickBooks unrecoverable error are often found with QuickBooks desktop, and caused due to faulty installation of the software. This kind of error can also be seen as a result of an update as well as data corruption, which needs immediate resolution and rebuilding for smooth working of the software.

Here, In this post we are going to discuss about the possible solutions steps of QuickBooks unrecoverable error. However, if you are looking for instant resolution of this error or you want to save your time and efforts please contact our QuickBooks support team. Before starting the solution understand the possible reasons behind the error occurring.

What are the causes of Unrecoverable Errors in QuickBooks desktop?

Before learning the general ways to fix these errors, it will be better if you know the situations which might lead to unrecoverable error in the QuickBooks. In this below section, we have listed down some of the most important events where users can stumble upon such errors.

  • At the time of creating or modifying a portable file type.
  • Downloading any kind of updated file based on the payrolls.
  • Sending the payroll files via Direct Deposit.
  • While closing any sort of open tab or window in the Company File.
  • At the time of create backups for any Company File or transaction details.
  • Saving and updating any accounting transactions.
  • Using certain in-built features of QuickBooks like the Verify, Rebuild, Close, and so on.

Common QuickBooks Unrecoverable Error Codes

The list is not inclusive and you might encounter a different error from the scenarios given.

00000 1477520888 4117100000 15204
00227 5500819758 6384713730 84631
20103 3302300551 4627402457 79428
13824 7558215563 13890

Situations when QuickBooks unrecoverable error might occurs

You might see unrecoverable errors in following situations:

  • Unrecoverable error when opening a QuickBooks Desktop file on a workstation
  • Unrecoverable errors when printing, emailing or saving as PDF out of QuickBooks Desktop
  • Target Chaining or Unrecoverable Error when running Rebuild utility
  • Unrecoverable error when performing a bank reconciliation or viewing previous reconciliation reports
  • QuickBooks Unrecoverable error when importing Accountant’s Changes
  • Unrecoverable error when writing checks with QuickBooks Online Bill Pay

Also Read: What are the system requirements of QuickBooks desktop?

Steps to fix the Unrecoverable errors on QuickBooks Desktop

There are different ways in which you can fix the unrecoverable errors when it will appear on the QuickBooks Desktop. In this section, we have described the most efficient methods of troubleshooting the Unrecoverable errors which won’t cause any data loss or damage to the Company File and others.


Checkout the manual solution steps given below to fix this error:

Note: Before you attempt the provided solutions, make sure your QuickBooks is updated.

Solution 1: Identifying the total number of users who are getting affected

First, you need to identify the number of users who are getting affected by the unrecoverable errors having the same code. If several users are getting affected, you need to check the issue at the admin user level for which you will need the QuickBooks File Doctor software. But, if the issue is occurring for an individual user, it means that the credential has become corrupted or is damaged and you will have to recreate it.

  • Go to the Company menu from where you need to choose “Setup users” and then select on “Passwords”.
Add a new user account - Screenshot
  • Once done, click on Add Users and then enter new login details with a username and a password. While doing so, always choose a new credential set to prevent further damage.
  • You can customize the username to make it more unique. Once done, click on Next and then on Finish. Logout from the Desktop and again try to login with the new credentials.

Solution 2: Prevent QuickBooks from opening multiple Windows during Start-up

  • Press the ALT key on your keyboard while double-clicking on the QuickBooks icon on the desktop.
  • Let go of the ALT key when a window pops up for you to put in your Password.
  • Type in the User password and click OK button.
  • An application will open, press Alt key again.
  • Wait until the file is open and release the Alt key.

Read Also: How to Fix your Beginning Balance in QuickBooks Desktop?

Solution 3: Save the form differently

  • You can use Save and Close or Save and New tabs towards the bottom of the form in order to save the transactions.
  • Make sure you don’t leave the cursor anywhere on a blank like on the form while saving that. The cursor shall always be on a line that has some items written.
  • You should click To Be Printed prior to saving the transaction.
  • Give Print commands from File and Print forms.

If the unrecoverable QuickBooks Error appears while giving print commands, making changes or editing your preferences, follow these steps:

  • Go to Edit Menu and click Preferences.
  • Before you click the Print check box, click clear the Save transactions beneath the Company Preferences Tab.
  • Click OK and save changes.
Select my preferences option - Screenshot

Solution 4: Suppressing the Desktop while using QuickBooks

For suppressing the Desktop during opening the QuickBooks, you need to follow these steps:

  • Press the Ctrl key and hold it after which you need to double click the QuickBooks program icon.
  • You need to hold the key in the pressed position until the No Company Open window pops up.
No company file open windows - Screenshot

If you want to suppress the Desktop at the time of opening a Company File, follow these steps:

  • Select the company file name from the No Company Open box and then press the Alt key and hold it.
  • Select the open option. If you are asked to enter the login credentials, you can release the alt key and then enter the credentials.

Read Also: How to fix QuickBooks Restore Failed error?

Solution 5: Opening of a sample of a company file

If you open a sample company file and face the unrecoverable error, it means that the particle file is corrupted and there is nothing wrong with QuickBooks account. So, to open the Company File sample, follow these steps:

  • Click on the option saying Open a Sample File present on the No Company Open Window and then select the sample file you want to open. Save it somewhere in a folder.
Open a Sample File - Screenshot
  • Move to the QuickBooks Desktop and create a new a folder with name Test. Once done, open the folder where you have saved the company file sample. Copy the file and then paste it in the blank folder present on your desktop.
  • Try to open the file from the Test folder. If the sample file opens up, the Unrecoverable error is resolved and you can continue with your work.

Note: If you receive a prompt to initiate a restore/update operation, click ‘OK’. In case the sample file opens without any issue, it means the company file that was receiving the error may be corrupted or damaged.

Solution 6: Use Auto Data Recovery tool


If the company file is corrupt, perform Auto Data Recovery to restore the company file.

Also Read: How to Access QuickBooks Desktop Remotely?

Solution 7: Copy the company file to your Desktop

There might be an issue with the location of the company file you are trying to open. That said, you can act upon the below-given steps to fix the location of your company file.

  • Go to the folder in which your company file is stored and find the QBW file using the Locate option. Copy and Paste the file on Desktop.
  • Launch QuickBooks by clicking the icon twice while keeping the Ctrl key press till the No Company Open message shows up on the screen.
No company file open windows - Screenshot
  • Click on Open and browse to the company file you copied on Desktop.
  • Finally open the file.

Solution 8: Update QuickBooks Desktop

If none of the above-mentioned solutions work, that means there is some issue with your QuickBooks software or with the installation. You can perform the following steps to update your QuickBooks desktop.

  • Press the Ctrl key and double-click on QuickBooks icon to open it.
  • Go to Help tab and Update QuickBooks.
  • Click Update Now on Update QuickBooks screen.
  • Choose New Features and hit a click Get Updates
  • Exit QuickBooks after the update is complete.

See Also: What is QuickBooks Error PS038 & How to Resolve It?


In the above article, we have explained the circumstances during which the QuickBooks desktop unrecoverable error usually pop-up and prevent you from doing your general task. So, to solve the issue, we have explained a step-by-step troubleshooting guide which will definitely help you in resolving the issue and continue with whatever you were doing. Also, these troubleshooting steps will prevent any damage to the files or worse, permanent removal of any data.

However, if you want our technical support team to resolve the error on your behalf, then you can simply get in touch with our QuickBooks error support team. Our team will ensure to provide you with immediate technical assistance and also resolve the error on your behalf.