Did you bump into View My Paycheck Not Working issues and can’t come up with the most feasible solution? Well, not to worry at all, as we have come up with this segment, where we will be sharing an in-depth analysis of the error View My Paycheck Not Working issue. The View My Paycheck feature is available to all the QuickBooks online users and is part of payroll subscription cost.

However, this error is a bit prone to errors, and one of them is the View my paycheck not working issue. This segment will brief you on the complete set of steps that can be followed, so as to fix such an error.

You may also see: How to Recover QuickBooks Error Code C=51?

Solution Steps to Fix View My Paycheck is Not Working Error

Below are the steps and solutions to perform and fix view my paycheck not working issue. Let us have a look:

Method 1: Clearing the browser cache to view My Paycheck Not Working

delete all the cookies and temporary internet files in the browser - Screenshot

For google chrome

  • You need to first access your chrome browser in the address bar type.
  • Further, you will see the clear browsing data window on the screen, and look for the advanced option and choose it.
  • Later on, you are supposed to tick a list of the following options:
    • Browsing history
    • Download history
    • Cookies and other site data
    • Cached images and files
  • You need to now choose all time and clear data when it asked for the time range.
  • Further, quit google chrome and reopen it.

For Firefox

  • You need to launch the Firefox browser.
  • Further, look for the settings icon to the top right and also hit on the same.
  • Moreover, head for the privacy and general tabs.
  • You need to now scroll to the cookies and the site data.
  • Once done with that, you need to hit the clear data tab and also check mark, cookies and sites, and cached web content.
  • Lastly, you would have to opt for the clear tab.

For internet explorer

  • Herein, you are supposed to launch internet explorer.
  • Further, look for tools and tap on it.
  • Go for the safety option.
  • Laster on remove browsing history and untick the preserve favorites website data and also go for the following data to be deleted.
    • Temporary Internet files and website data.
    • Cookies and website data.
  • Now, choose the delete tab.
  • Further, restart and log in to view my paycheck option.

Clear cache in safari 6 and 7

  • Initially, launch Safari and choose preferences.
  • Further, hit on the advanced tab on the top of the window.
  • Later on, opt for the show develop menu.
  • Then, hit on develop choice and choose empty caches to open.
  • At last, shut down all the open safari windows and also reboot the browser.

Safari 8

  • For this, you would have to head to the History tab and also choose clear history and website data.
  • You are now supposed to tap on the time frame of all history on the drop-down menu.
  • Furthermore, this will clear cookies, history, and other data.
  • Lastly, you would have to shut down all the open safari windows and reboot the system.

Also see: Steps to Fix QuickBooks Error Code 80070057

Method 2: Open the QuickBooks workforce in incognito mode or private browser

Using Incognito window - Screenshot
  • Under this process, you would have to hit Ctrl + shift + N to open incognito mode.
  • Furthermore, if you are an internet explorer or Mozilla Firefox user, then hit the ctrl + shift + P keys.
  • You can also hit command + shift + N in safari.

Common solutions related to view my paycheck issues

Error 1: Can’t see anything in view my paychecks

  • Herein, you would have to adjust the print preferences:
    • This can be done by heading to settings symbol and also choose payroll settings.
    • Further, hit on paycheck printing from the preferences section.
    • Once done, go for the plain paper stubs and hit the OK tab.
Paycheck printing from the preferences - Image

Print it by performing the below steps:

  • You would have to head to works to print pay stubs.
  • Furthermore, head for employees tab from my payroll service section and also choose the paycheck list.
My payroll service - Image
  • Later on, hit on print after going for paychecks.
Sum up!

Still unable to troubleshoot the View My Paycheck Not Working Issue in QuickBooks? Well, in that case, do not think much about connecting with our QuickBooks payroll support team using our support line i.e., 1-800-615-2347. Our accounting experts will ensure to resolve the issue for you from its root cause.


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