How to Troubleshoot the QuickBooks Payroll Update Error 12152?

How to Troubleshoot the QuickBooks Payroll Update Error 12152?

Here’s how you can fix the QuickBooks Payroll Update error 12152:

With the launch of QuickBooks, many small and medium-sized businesses have been benefited. In fact, this accounting software has changed the way accounting is done. Even many complicated tasks like bookkeeping, payroll and filing of taxes have become easier than before. What’s best is that QuickBooks is continuously evolving as every year Intuit launches new updates consisting of new and improved features.

Even though the software has made remarkable strides with the passage of time, users do face glitches and technical errors often affecting their performances. But most of these issues can be fixed easily and if users feel stuck then they can always seek assistance from our support service providers. A common error reported by users recently is the QuickBooks Payroll update error 12152 which generally occurs when there is some issue with the internet settings. Poor or incorrect settings can stop the software from connecting with the servers. In this article, we will in detail discuss this error.

Causes of QuickBooks Payroll Update Error 12152

Before heading towards the various ways of fixing error 12152 in QuickBooks, let us first go through the causes that lead to this error.

  • QuickBooks is not able to read/write the license data.
  • Windows API keys may not be functioning properly.
  • The error may occur if you are still using an older version of QuickBooks.
  • Incorrect installation of QuickBooks also leads to “Error 12152”.
  • Any malware or virus invasion can cause this error.

Symptoms of QuickBooks Payroll Update Error 12152

Having gone through the various causes, you must be wondering what signs would indicate the intrusion of this error into QuickBooks. Some of the most common symptoms that a user may face are given below:

  • Your system might crash down while running an active program window.
  • Your computer starts hanging and reacts sluggishly to mouse or keyboard inputs.
  • QuickBooks Error 12152 gets displayed on the screen of your computer.
  • Your system freezes periodically.

Effective Solutions to Fix QuickBooks Payroll Update Error 12152

Get the quickest ways to troubleshoot the QuickBooks error 12002 while downloading latest updates:

Solution 1: Verify Your Internet Settings

Restore advanced settings - Image
  • The first step that you need to take is to Verify the settings of your Internet Connection
  • Once done with that, hit on the Windows Start menu and type ‘Control’ within the Search bar.
  • Now, hit on Internet Settings once the Control Panel window will open. 
  • Once done, hit on the Advanced option.
  • Lastly, opt for Advanced reset. Once accomplished, head to QuickBooks and inspect if the error 12152 got fixed.

Solution 2: Verify if the Date and Time are Correct

System Date and Time Settings - Image
  • Firstly you have to do is view the toolbar and then check if the Date and Time are correctly set.
  • If In case they are incorrect, then you need opt for the Adjust date/time option.
  • And then Correct the time and date by hitting on the Change Date and time tab.
  • Once done, make an exit from the Date and Time window.
  • In the next step, check if the time and date show up correctly now.
  • Towards the end, restart your system and check whether the error 12152 still exists or got completely resolved.

Solution 3: Opt for System Restore

  • Initially, Login as an Admin to your system.
Run as Window Administrator
  • After that, hit on the Windows Start menu.
  • And then proceed to the All Programs and then System Restore.
Restore your computer - Screenshot
  • Now, you will come across a new window wherein you are required to choose to Restore my computer to an earlier time.
Create a System Restore - Image
  • Once done you have to hit the Next button.
  • After that, pick the Latest System Restore Point and then click on the Next tab.
  • Thereafter, a confirmation window will display and again you have to click on Next tab.
  • Once the process is successfully completed then try to reboot your computer and then verify if the error is resolved or not.

Solution 4: Use the Registry Editor

  • In the beginning, hit on the Windows Start button.
  • Then, type ‘Command’ in the Search field.
  • Now, hit on the Ctrl + Shift keys simultaneously followed by hitting on the Enter key. 
  • You will now get a User Dialog box displayed on your Windows screen and then hit on Yes
  • After that, a black box will appear with a blinking cursor. 
  • And now you have to type ‘Regedit’ followed by hitting Enter key. 
Type regedit on Run box - Screenshot
  • Once done, the next step is to choose the keyword related to QuickBooks Error 12152 within the Registry Editor just like Internet Explorer or Google Chrome.
  • Now, proceed to the File menu and pick the option Export.
Use Registry Editor - Screenshot
  • After that, store the IE backup key or Google Chrome in your folder.
  • Provide a name to the created folder.
  • Now ensure that you choose the selected Branch.
  • Once you are done with the above steps then hit on the Save tab.

Finally, in order to complete the process, verify the file has been saved with the .reg file.

Solution 5: Uninstall & Reinstall the QuickBooks Desktop

If none of the above solutions provide respite against the error code 12152, it is recommended that you opt for a fresh installation of the QuickBooks software. Just you need to follow the brief procedure given below:

  • First step is to uninstall the QuickBooks software from the Control Panel.
  • Second, visit the Control Panel from the Start menu to uninstall QuickBooks software.
  • After that, head to Programs and features. You need to choose QuickBooks from the list and hit on Uninstall.
Uninstall or Reinstall QuickBooks - Image
  • Once the software has been cleared from your system, you need to reinstall it using the license and product keys.
  • At the end, you are required to launch the QuickBooks software and check to see if the error 12152 got rectified.

Wrapping-up.

In case QuickBooks Payroll update 12152 still persists then in that case you should seek assistance from the QuickBooks error support team by dialing 1-888-368-8874 that are available all through the day. Our team is always available to hear your queries and get them resolved on a timely basis. So, without hesitating, get on a call with our technical support team and allow us to get your QuickBooks error sorted out.

 

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What are the Ways to Resolve the QuickBooks Error 17337?

What are the Ways to Resolve the QuickBooks Error 17337?

All the information that you need to know about QuickBooks payroll error 17337

Over the past few years, the QuickBooks desktop has emerged as one of the best accounting software available in the world today. Many small and medium scaled businesses are largely dependent on this software as it has made a host of complicated tasks like accounting, payroll, bookkeeping, etc. have become a lot simpler and hassle-free than before. To make this accountancy software more efficient, Intuit, the creator of QuickBooks keeps rolling out new updates and upgrades. Another great thing is that whenever users face any errors or have queries, they can easily connect with the support experts for any kind of guidance.

Since QuickBooks is just another software, encountering errors on it is quite a usual thing. QuickBooks users face innumerable errors while working with this software. QuickBooks payroll error 17337 is one such error that often hinders the functioning of the software. This issue crops up when you try to download or install payroll updates.

Error Code 17337: Common Symptoms behind the error code

Below are the mentioned common symptoms of this error.

  • The program window crashes frequently.
  • Windows running slowly or lagging.
  • The program reacts very sluggishly to the mouse and keyboard inputs.

What are the Causes of QuickBooks Error 17337?

Although there are a wide range if different factors that may incite the error code 17337, the most common cause that provoke the error have been mentioned below:

  • Internet Explorer properties not synced with QuickBooks desktop.
  • The SSL application settings might not be correct.
  • When the third parties applications or firewall is restricting QuickBooks access.
  • The setting for a few websites is not right in Internet Explorer.

Solutions to Resolve the QuickBooks Error 17337 When Downloading a Payroll Update

In order to troubleshoot the QuickBooks error code 17337 follow the below-given steps:

Solution 1: Configure Internet Explorer’s SSL Settings in QuickBooks

  • The very first thing to do is launch the QuickBooks software and then head to the Help tab and then proceed to the Internet Connection Setup.
  • After you have chosen the right Internet Connection, hit on Next.
  • Once done, hit on the Advanced Connection Settings (If this is not present as an option then go on with the step that follows this one in order to configure the SSL settings in Internet Explorer.
Advanced connection settings - Screenshot
  • Now, move to the Advanced tab.
  • You will now need to choose the SSL 2.0 and SSL 3.0 checkboxes.
  • You also have to hit on the Apply tab. To close the Internet Connection Settings windows, choose the OK button.
  • Thereafter you will have to hit on Done to close the Internet Connection Setup.
  • Also, close any open tabs of Internet Explorer, if there are any.
  • The next step is to Close and Reopen QuickBooks
  • Once all the previous steps have been performed, Download the QuickBooks Payroll update.

Solution 2: Configure Internet Explorer’s SSL settings outside of QuickBooks

  • You are initially required to Open Internet Explorer.
  • Once it is open, choose Tools and then Internet Options.
internet connection setup - Image
  • After this hit on Advanced tab.
  • Thereafter, under Security, choose the SSL 2.0 and SSL 3.0 checkboxes.
SSL 2.0 and SSL 3.0 - Image
  • The final step is to click on Apply and then close the Internet Options window. Finally, hit on the OK tab.

Solution 3: Launch the File doctor tool in the QuickBooks tool hub

QuickBooks File Doctor tool - Screenshot
  • Start with downloading the QuickBooks File Doctor from the official website.
  • Next, after installing the application, launch the QuickBooks file doctor.
  • Now, search for the Company File next.
  • After opting for the ‘Check File Damage Only’ option, hit on Diagnosis.
  • After entering your admin password, tap on OK.
  • Now you are required to hit on Open File in Newer Version or Existing Version after that.
  • Then, adhere to the rest of the directions displayed on your computer screen.
  • Towards the end, restart your computer.
  • Hopefully the problem will be resolved, allowing you to download the payroll.

Solution 4: Add the QuickBooks Desktop to the exception list in the Firewall

Proceed with the following walkthrough to add the QuickBooks software to the list of exceptions in the Firewall.

  • Visit the Start menu.
  • In the search field, type in “Windows Firewall,” and then double tap on the “Firewall” option.
  • Following that, advance to the Advanced Settings from the following box.
  • Pick Inbound Rules from the menu.
  • Choose Program after hitting on the New Rule button.
Create a new rule in firewall settings - Screenshot
  • Tap on Next.
  • Choose This Program Path before tapping on Next.
  • Choose one from the list of executable files on the following screen and tap on Next.
  • Make an exception now for every single one of these files.
  • Next, Hit on Allow the Connection.
Allow the connection - Screenshot
  • Verify that every profile is marked if the system offers you with a list of them.
  • Afterward, tap on Next.
  • Once generated, save this rule with the name “QBFirewallException.”
  • The same way, establish an “Outbound Rule.”
  • Run QuickBooks Desktop software once more and switch to multi-user mode.

That brings us to the end!

Fixing the QuickBooks Error 17337 is not that complicated. All you need to do is ensure adherence to the two solutions mentioned above. However, if you get stuck while performing the procedure or have any queries regarding it you can always seek assistance from the QuickBooks payroll error support service providers by dialing 1-888-368-8874.

We comprise of experienced and certified professionals who are available 24/7 to make sure that all your issues pertaining to QuickBooks get resolved. No matter how adept you are at technical skills, there may still be a chance that you may require professional assistance. So, we recommend you reach out to our expert team.

 

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How You Can Resolve the QuickBooks Payroll Error 15222?

How You Can Resolve the QuickBooks Payroll Error 15222?

All the valuable information you need to know about the QuickBooks Payroll Error 15222

Over almost a decade QuickBooks has evolved into one of the most popular accounting software used by organizations all across the world. With the launch of this software, business operations have become smoother and more organized. Besides harboring innumerable effective features, QuickBooks releases new updates each year which consist of new and improved features.

Even though it has benefitted small and medium-scale businesses, users often face several technical error codes in the software- the QuickBooks Payroll Error 15222 being no exception. This is one common error that shows up when the users try to download QuickBooks Payroll updates or QuickBooks fails to verify the digital signature certificate within the update file. In this article, we will discuss in elaboration why the QuickBooks error code 15222 issue occurs and all the possible solutions to rectify it.

Causes of QuickBooks Payroll error 15222

Several causes may lead to the QuickBooks error code 15222. The most common ones include:

  • Erroneous settings in the I.E often lead to issues in the registered digital signatures.
  • Slow internet or failure to connect to the internet may also lead to the error code 15222.
  • When Internet Explorer is not set as the default internet browser.
  • The software is not compatible with the system
  • Your system is improperly configured.

Symptoms of QuickBooks Payroll error 15222

Before we jump onto the various methods of fixing the QuickBooks Payroll error 15222, let us get a rudimentary insight into the various signs and symptoms leading to the error.

  • You are not able to download the payroll updates.
  • When you are not able to download QuickBooks updates.
  • Within the file update, QuickBooks failed to verify the listed digital signature.
  • QuickBooks freezes or doesn’t respond for a few seconds.
  • Your system becomes sluggish making it difficult to use the application.

Troubleshooting Methods to Resolve the QuickBooks Payroll Error 15222

Following are the advanced and updated methods to troubleshoot the QuickBooks Error 15222:

Method 1: Install Digital Signature Certificate

  • The first thing to do is close QuickBooks Desktop.
  • Afterward, right-clicking on the QBW32.exe icon and hit on Properties.
  • Afterward, choose the Digital Signature tab by hitting Intuit Inc. in the list of signatures.
  • In the Digital Signature details, you will require to choose the Details option and then choose the option View certificate.
  • In the certificate window, hit on the Install Certificate option and then choose the Next button.
Digital Signature Details - Image
  • Once done, hit on the Finish tab to complete the installation process.
  • After the entire procedure is done, start your system again and open and download the QuickBooks update again.

Method 2: Update your system security software

In case you have antivirus software, antimalware or antispyware, then these programs need to be updated so that the given exceptions can work:

  • Processes – qbupdate.exeandqbw32.exe
  • Domains – QuickBooks.com, Intuit.com, and Payroll.com

Once the entire process of updating this software is done, you will have to check if the QuickBooks Payroll error 15222 is being displayed or not.

Method 3: Rectify the time and date of your computer

System Date and Time Settings - Image
  • You need to make sure the time of your PC is correct. To ensure the same, follow the steps given below:
    • At the right bottom of the screen is the Time, you have to hit on it.
    • Once done, the Date and Time Settings will open up. Now check if the current date and time are correct or not. If incorrect, then hit on the Change date and time tab and correct the time and date.
    • Afterward, hit on the Change Time zone.
    • Now you have to choose the Zone and choose your correct time zone.
    • If the system is on a network then go to the account and make sure that the date and time there are correct.

Method 4: Test the Cipher Strength

  • You will be required to navigate to the https://www.intuit.com/
  • After that choose the File option.
  • and then hit on the Menu bar and choose Properties.
  • Once done with that, you have to launch the Connection and then look for the number written before the bit encryption.
  • If the cipher strength is less than 128 bits, this will indicate damaged IE, and thus, the QB process may not work as it should.

Method 5: Upgrade the Internet Explorer Settings

  • Initially, go to the Tools option.
  • Then head to the Internet Options.
  • Now you have to open the tab named General and choose the Delete option. Delete all the Temporary Internet files, excluding cookies.
delete all the cookies and temporary internet files in the browser - Screenshot
  • You have to now launch the tab named Connections. Hit on the LAN settings.
  • Place a checkmark against the Automatically Detect Settings.
Automatically detect settings - Image
  • If you do not have access to the Proxy servers, then ensure that they are blank.
  • After this hit on the Ok button and head to the Advanced option.
  • Place a checkmark against SSL 2.0 and SSL 3.0.
SSL 2.0 and SSL 3.0 - Image
  • You also have to make sure that there should be no checkmark against the Check for publisher’s certificate. If there is, uncheck it.
  • On the same Advanced tab, head downwards towards the bottom and make sure that there must be a checkmark against TLS 1.2. If not, then put it.
  • There should be no checkmarks against TLS 1.0 and TLS 1.1. If they are marked, then in that case you have to remove the checkboxes.

Method 6: Make Internet Explorer the default browser

One of the most apparent causes behind the QuickBooks payroll error code 15222 is the internet explorer not being your default web browser. In that context, it becomes mandatory that you make I.E your default web browser. The steps to be followed are provided below:

  • Initial step requires you to launch Internet Explorer on your computer.
  • Subsequently, hit on the Internet options under Tools.
  • Hit on the Make default option under the Programs tab.
Setting the internet explorer as the default browser - Image
  • Finally, hit on OK.
  • Once done with the above-mentioned steps, update the QuickBooks software once more. Check if the error still bothers you. Hopefully, the snag must be resolved.

Method 7: Use QuickBooks Tools Hub Program

  • Firstly, you need to download and install the QuickBooks tools hub program.
  • Second you are then supposed to launch the tool.
  • Then next, navigate to the Company File Issues tab.
  • After that click on run QuickBooks file doctor tool.
  • At end the file doctor will detect the issue automatically and fix it immediately.

Final words..!

Fixing the QuickBooks Payroll error 15222 is not that much difficult. It is infect a cakewalk if you perform all the steps mentioned in this article in a sequential manner. However, if these methods are not working for you and you are facing any difficulties to implement, then you can connect with our QuickBooks payroll error support team at 1-888-368-8874. They are well-trained and experienced in Accounting & Bookkeeping software like QuickBooks, who are available 24/7 to help you and resolve all your issues and guide you with all your queries regarding QuickBooks.

 

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How to Resolve the QuickBooks Payroll Error PS077?

How to Resolve the QuickBooks Payroll Error PS077?

A comprehensive guide to resolve the QuickBooks Payroll error PS077

QuickBooks has gone a long way towards benefitting small and medium-sized businesses all across the world by streamlining their business operations. In fact, this software has ushered an unfathomable change in the way accounting, bookkeeping, and payroll tasks were handled. But users often face many technical glitches while using this software.

A common error is the QuickBooks Payroll code PS077 which occurs when QuickBooks users try to download the Payroll updates. In this article, we will discuss this error in detail and equip you with all the possible solutions to fix the issue. You might see the following error message on your computer screen:

QuickBooks Payroll error PS077 - Image

Causes of QuickBooks Payroll Error PS077

Let us first go through the various causes that contribute to the QuickBooks Payroll Error PS077. Some of the most common factors include the following:

  • QuickBooks users fill up incorrect or outdated billing information.
  • Due to some malicious program, the QuickBooks company file got corrupted.
  • QuickBooks is unable to read the information that is registered.
  • Damaged tax files may be a possible cause of the error.
  • You may have forgotten to register the QuickBooks software.
  • Corrupted QuickBooks company file.

Important Points to note before we troubleshoot the QuickBooks payroll error PS077

  • Ensure that QuickBooks Payroll subscription is validated.
  • Create a backup of the QuickBooks Company file.
  • The QuickBooks software downloaded on your system.
  • Keep your QuickBooks updated with the latest release.
  • Check the billing information that you have provided in the payroll account.

Solutions to Rectify the QuickBooks Error Code PS077

Below are the effective troubleshooting methods to fix QuickBooks error code PS077:

Solution 1: Repair QuickBooks desktop software

Repair QuickBooks Desktop - Screenshot
  • Initially, head to your account in QuickBooks. 
  • Then try to Log out from the account.
  • Ensure that you Shut down all the running Windows on your computer.
  • Now, access the Windows Task Manager.
  • Afterward, check out the running Windows. 
  • Next steps is to press Windows key to open Control panel.
  • After that navigate to the Programs and Features tab.
  • Now choose QuickBooks desktop and select Uninstall/Repair option.
  • Hit a click on Repair to repair QuickBooks desktop.
  • Once the process gets finish open your QuickBooks desktop
  • After that download the Latest payroll updates.
  • In case there again exist some issues, then proceed to the next solution.

Solution 2: Provide billing information

Billing information - Image
  • Launch the QuickBooks software and hit on the F2 key.
  • From the Product information window that shows up, make note of the License number.
  • Once you get the desired number simply hit on the OK button.
  • Now, head to the Intuit website and try to Log in to your account.
  • Next, check your QuickBooks license.
  • Once done verify if there is any recent update for the software. 
  • Ensure that you have the relevant details like Billing information, dates, etc. 
  • In case you confront any error, head towards the subsequent method. 

Solution 3: Disable User Account Control

Turning off User Account Control (UAC) - Screenshot
  • Proceed to the File and Hit on the Utilities option to check the QuickBooks data. 
  • Try to Turn off UAC if there is Microsoft Windows 7 or 8 installed on the system. 
  • Once done, download the Latest updates of QuickBooks payroll. 

Solution 4: Download QuickBooks and Recent Payroll Tax Tables

  • In case there is any kind of installation available then you have to simply remove them by hitting on the Reset updates tab. 
  • Afterward, download the latest Payroll tax table. 
Downloading the latest payroll tax table - Screenshot 1
  • Once done hit on File, then choose Utilities, and then tap on Verify Data. 
  • Use selective start-up to conduct Clean uninstall.
  • Once the entire process is done try updating the tax table.

Solution 5: Open Run Tab

Open Run Tab - Image
  • The first thing you have to do is Create a backup of the company file.
  • Once done, simply Shut down all the running programs.
  • You need to access the Run window.

On Windows 7 and XP

  • Firstly, you have to click on the Start button in case you are not logged in with Admin rights.
  • Ensure that you hit the All Programs.
  • Choose the Accessories tab and then click on Run.

On Windows 8

  • Go to the Window System section.
  • You have to access the Start screen.
  • Perform a right-click on the background to All apps.
  • Now click on the Run option.

On Windows Vista

  • Tap on the Start button.
  • In the search field type Run.

Solution 6: Turn Off User Account Control

Turning off User Account Control (UAC) - Screenshot

User Account Control (UAC) issues occasionally prevent payroll updates in QuickBooks. To finish the troubleshooting, adhere to the instructions listed below:

  • Launch the Control Panel from your Windows Start menu.
  • Now, type in UAC into the search box and hit Enter.
  • Look for and decide to Modify the user account settings.
  • Now, hit on Yes, then move the slider to Never notify to disable User Account Control.
  • When prompted, type in your Admin user information.
  • Now, start-up QuickBooks software once more and attempt to download the payroll update.

Solution 7: Make use of the Rebuild Data Utility

Rebuild data utility - Screenshot

Running the QuickBooks Rebuild Data Utility helps locate and resolve the issue if the QuickBooks error message code is caused by data damage.

  • In the beginning, launch the QuickBooks software.
  • Afterward, follow the given series of actions – Navigate to the File menu, followed by hitting Utilities. Afterward, head to the Verify Data.
  • The preceding section will make the tool detect the error in the QuickBooks company file
  • Afterward, head to the File menu and move to Utilities. finally, opt for the Rebuild Data option. It will fix all the detected data issues with the company file.
  • Now, go back to Verify Data and check if the error still prevails in the QuickBooks software. Hopefully, the error must be fixed.

Solution 8: Change the CPS folder name

  • Start with opening the file explorer by pressing the Windows + E button.
  • Second step, you are required to choose the option stating This PC.
  • Next, you need to head to the local disk C.
  • In case if you are unable to find the program files, you simply have to open the program files folder.
  • Once done, you need to open QuickBooks desktop folder that resembles your version of the software.
  • After that open the components and also go for payroll folder.
  • And then Right click on the CPS folder.
  • In the next step, choose the rename folder option.
  • Next, you are supposed to rename it and also enter CPSOLD.
  • And after that you are supposed to press the enter tab.
  • Now users need to make a new CPS folder and then should open QuickBooks desktop.
  • Last, download the latest payroll tax table update and you are done.

Wrapping up.!

The QuickBooks Payroll Error PS077 can easily be fixed by following the above-mentioned solutions. However, if the problem still persists then you should definitely get in touch with QuickBooks error support providers by dialing 1-888-368-8874 who are available 24/7 to assist you with your problems. If you found significant value in this article, you may be interested to visit other blogs on QuickBooks troubleshooting. Our team of professionals is diligently striving for making the QuickBooks software error-free.

 

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How to Fix QuickBooks Scan Manager Could not be Selected Error?

How to Fix QuickBooks Scan Manager Could not be Selected Error?

QuickBooks scan manager can perform multiple tasks including scanning invoices, sales receipts, and other transactions. Along with that it assists in smoothly attaching various files to the bills. When this manager ends up in an error, it might be a little problematic for you. Experiencing the inability to select the scan manager is a common error. When you aren’t able to select the QuickBooks scan manager, it might disturb certain functions.

QuickBooks scan manager error - Image

In order to deal with this error, a scan profile can be created. Learn a little more about fixing QuickBooks scan manager not working or could not be selected error, by reading this segment till the end. You can also consult our tech professionals and let our tech geeks handle the situation for you.

The perks of using the QuickBooks scan manager

Scan manager can be of great assistance. Check out how:

  • You can simply attach the files to the invoices, bills, sales receipts, and other transactions.
  • The tool doesn’t need you to be a professional to handle it.
  • Furthermore, you can easily connect it to the bank accounts, so as to import and categorize the transactions.
  • Note that, in the QuickBooks scan manager, the balance sheet gets updated automatically.
  • The scan manager is endowed with a warehouse manager so that the warehouse workers can get their work done in a short interval of time.

Issues you might see when scanning bills via QuickBooks scan manager

The following issues can be encountered when scanning bills using QuickBooks scan manager. Let us check them out one by one:

  • One of the major concerns can be the inability to detect the scanner
  • If the scan manager isn’t responding
  • You might also face issues when accessing the document in multi-user mode
  • If you aren’t able to look for the scanner driver
  • QuickBooks scan manager is unable to create a new profile
  • Or if the screen is showing an error that says “No profiles in QuickBooks scan manager”.

Steps to Fix QuickBooks Scan Manager Could Not be Selected

Ending up in such an error is pretty usual and can be fixed using the TWAIN-compliant scanner. Along with that, you need to ensure that the 281, 1 error isn’t present in the system. If that is the case, then the scan manager error will continue to appear. Perform the below steps to troubleshoot this error with much ease.

Method 1: Using TWAIN Compliant Scanner with scan manager

You might have entered a situation where the QuickBooks scan manager couldn’t be selected. Well, if that is the case, then you will have to keep things in mind.

  • At very first step you need to check whether you are using a TWAIN-compliant scanner.
  • At second step you are required to start testing the scanner externally to verify the scanner is working fine.
  • If not, then it means an error exists the scanner internally.
  • In that case, users are supposed to reach out to the scanner manufacturer to fix QuickBooks Scan Manager.

Method 2: Installing QuickBooks and fixing 281, 1 error

In case you aren’t able to choose the scan manager of QuickBooks, then fixing the error 281, 1 by performing the steps below will surely help. Just in case you wish to do away with the 281, 1 error, then turning off the QuickBooks desktop software is suggested. The steps below can be performed. Let us have a look:

  • At first, close the QuickBooks desktop app, just in case you are running it on the PC.
  • Furthermore, hit the start tab.
  • You need to now choose the search tab and look for the control panel.
  • Head to the add/remove programs in the classic view of the control panel.
  • And also install QuickBooks now.
Installing QuickBooks updates - Screenshot Image
  • You need to then select the option for repairing the installation.
  • Lastly, relaunch the QuickBooks software and check that the error is rectified or not.

Winding up!

Once you are able to perform the steps above, it would be a little easy to shun off the QuickBooks scan manager could not be selected error. As always, if you have any queries or concerns, call us immediately at 1-888-368-8874! Our 24/7 QuickBooks error support team will be happy to help you.

 

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