Often when working smoothly in QuickBooks desktop, you get interrupted by some sort of issue, which can create a lot of hassle. One of the common errors which we shall be elaborating on in this segment is the QuickBooks error message 15243. This error basically appears when you try to download the latest payroll software updates. In addition to that, the issue may also pop up in case the FCS Service is turned off or is not working properly. When such sort of issue appears, you will get notified about the update patches that aren’t integrated into the software.

You might see the following error message on your desktop screen:

QuickBooks Error Message 15243 - Image

To understand it simply, the QuickBooks payroll update error code 15243 is related to the file copy service. If you are stuck on the same issue, then it is highly recommended to cling to this piece of information, as we will be discussing in detail this problem, its causes, and also the steps that can be performed, so as to shun off this issue. For additional support and assistance, you can reach out to our Customer Support Team.

What Triggers the QuickBooks Error 15243?

Although there are several reasons that may instigate this error, the chief ones are listed below:

  • In case there is a corrupted download or the QuickBooks installation is incomplete.
  • If there is any virus or malware attack on the Windows system files or QuickBooks-related program files.
  • Another reason can be if the QuickBooks files get maliciously or mistakenly deleted by another program.
  • FCS Service malfunctioning.
  • You might come across this error if there is corruption in the Windows registry that happened due to any activity performed on QuickBooks.

Common Signs and Symptoms of QuickBooks Error 15243

The following are the conspicuous signs and symptoms of the QuickBooks error code 15243:

  • One of the signs can be crashing the active program window.
  • Another symptom can be if the error message itself appears on the screen.
  • You might be facing this error if the system freezes periodically for a few seconds.
  • The Windows runs extremely slowly and sluggishly.

You might see also: How to Fix QuickBooks Payroll Update not Working issue?

Methods to Follow to Shun Off the QuickBooks Payroll Update Error 15243

To outcrop this QuickBooks update error 15243, we should directly lay focus on the steps that will assist in curbing the causes of this error, as already mentioned above. All such fixes have been discussed elaborately below:

Method: 1 Repair the Registry Entries

  • In this method, you need to hit on the Start tab.
  • Look for the Command tab in the Search area.
  • Avoid hitting on the Enter key.
  • And then push and hold Ctrl + shift keys.
  • The open box that is with the permission dialog box, will be seen where you need to hit Enter key.
  • Click on the dialog box with the blinking cursor.
  • Type in ‘Regedit’ and hit Enter tab.
Type regedit on Run box - Screenshot
  • Back up the registry editor files and opt for the error 15243 and choose the Export option from the File menu.
  • Opt for the folder to Save the backup in a save-in list.
  • Type the name for the backup file and ensure that the Branch is selected in the Export range box and save the files.
Use Registry Editor - Screenshot
  • Lastly, save the file with a reg file domain.

Method 2: Restore the Windows System to Reverse Recent System Changes

Create a System Restore - Image
  • Initially hit on the Start tab.
  • Type in ‘System Restore‘ in the search box and hit Enter key.
  • Open the system restore window. Hit on the Next button.
  • Perform the steps in the wizard to opt for a Restore point and backup the system.
  • After your PC gets restored, launch QuickBooks and see if the error got solved.

Read it also: Steps to fix unable to find or open QuickBooks desktop 2022

Method 3: Perform a Full Malware Scan

Scanning the system for malware or virus attack - Image

You can perform a full malware scan of the system if the error is seen due to any sort of malware infection. The malicious intruders might harm the files. Performing a scan can resolve the issue at large.

Method: 4 Remove Junk Files From the System With Disk Cleanup

  • At first, you would have to hit on the Start tab
  • And open the Start tab and look for the Command in the Search area.
  • Avoid hitting the Enter tab.
  • Press and hold the Ctrl + Shift keys
  • Open the box that is with the Permission dialog box. You will be prompted to hit Enter tab.
  • You will see a blinking cursor on the screen,
  • After that write Cleanmgr and hit Enter key.
Type cleanmgr in Run box - Screenshot Image
  • The Disk cleanup will start to calculate the Disk space to recover.
  • And a dialog box will be seen with a bunch of checkboxes,
  • Check the boxes of the section that you wish to clear and hit the OK tab.

See it also: How to Fix QuickBooks Desktop has Reached Expiration Date Issue?

Method 5: Update the System Driver

Update the Video Card drivers to the latest release - Image

You can simply update the system driver and try to fix the issue.

Method 6: Check the Internet Explorer Options

Add intuit data protect to the trusted sites - Screenshot

To alter the Internet Explorer options, all you need to do is follow the brief procedure laid down below:

  • Initially, tap on the Gear icon in Internet Explorer after opening it.
  • Thereafter, hit on the Internet options.
  • Opt for the Security tab.
  • From the drop-down menu, choose the Trusted sites.
  • The following URLs should be typed into the box after choosing the Site option. Add the domains “*.quickbooks.com” and
  • Add ”*.intuit.com” if you are using QuickBooks in the US.
  • Add the domains “*.quickbooks.ca” and “*.intuit.ca” if you are employing QuickBooks in Canada.
  • Afterward, hit on the Close button.
  • Hit on Apply, followed by tapping on OK tab.

Also see: How to Recover QuickBooks Error Code C=51?

Method 7: Go for Repairing the QuickBooks Software

Repair QuickBooks Desktop - Screenshot
  • The first step requires you to hit the Win+R keys in order to launch the Run Window.
  • After that, type in Control Panel in the Run box.
  • Then, hit on OK.
  • Opt for the Programs, followed by Programs and Features.
  • After choosing “QuickBooks” from the list, hit a click on Uninstall/Change.
  • Afterward, hit on Next, followed by hitting on Repair tab.
  • Tap on Next and then finally hit on Repair to start the process.
  • Your QuickBooks Desktop may require some time to be repaired.

Method 8: Turn on QuickBooks File Copy Service (FCS)

If the QuickBooks FCS service is disabled, the QuickBooks Error 15243 may show up when updating QuickBooks. As such, the service should be enabled, by performing the steps given below:

  • Start by opening the Run command window by using the short key “Windows + R” on the keyboard.
  • When the Run window appears on the screen, the next action to take is to type the command “COMPMGMT.MSC” in the Run text box and then subsequently, press the Enter key.
  • This will unravel the Computer Management window.
  • Within this window, the user should make a move to the Services and Applications option, and then tap on Services.
  • Within the Services list, the user needs to search for Intuit QuickBooks FCS and follow up by double-clicking on this service.
  • Next step involves clicking on Manual under the Startup Type section.
QuickBooks Desktop FCS - Screenshot
  • Once done, conclude the process by hitting on the Apply button, followed by clicking on Ok.

Read Also: QuickBooks Enterprise Advanced Inventory – Link Mobile Device

Method 9: Uninstall and Reinstall QuickBooks

Uninstall or Reinstall QuickBooks - Image

If none of the above methods have helped you in tackling out the QuickBooks update error 15243, then performing the steps below and uninstalling and reinstalling QuickBooks will be of great help.

On Windows 7 and Vista

  • Being a Windows 7 and Vista user you would have to hit the Start tab and open the Programs.
  • Select the Control panel side of the menu.
  • After that hit a click on Programs.
  • Look for the QuickBooks update issue related program in the name column.
  • Hit a click on QuickBooks associated entry and hit Uninstall tab.
  • Follow the on-screen options and complete the process.

On Windows 8

  • If you are a Windows 8 user, then you would have to open the Start menu.
  • Further, you should choose the Program and Features.
  • Next, search for QuickBooks error related program in the name column.
  • Now hit on the QuickBooks-related entry and also hit on the Uninstall option.
  • The last step is to pay heed to the on-screen instructions and complete the process of QuickBooks uninstallation.
Summing Up!

Shunning off the QuickBooks error code 15243 becomes pretty much easy, once you are thorough with the steps that we have scribbled above. As always, if you have any query, comments, or concerns, call us at 1-800-615-2347! We, Axpert Advisors will be more happy to assist you.


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